Drive Genius: Well-regarded tool to save a dying hard drive, fix a corrupted one, or to keep a disk optimized. Once you download this app, you can create a fully-legal bootable disc. I own one copy of DiskWarrior. Looking forward to compare and contrast these two tools.
* RapidWeaver: Already own two copies of this excellent web creation tool. Hoping to gift this license. RW now costs $80, so this is a good deal.
* Default Folder X: A superior open/save tool for the Mac with seamless integration. I've wanted this for quite a long time.
* VirusBarrier X5: My wife is going to use this on her laptop. You get a year of virus updates with it. I use the free ClamX AV, occasionally.
* MacGourmet Deluxe: This one is going to my spouse. There are many positive reviews for this app. Not sure why it's called 'Deluxe,' since there are no other MacGourmet offerings (i.e. non-Deluxe).
* Little Snitch: Great tool to manage/monitor outgoing network activity. I own a multi-user license of this for all my Macs. Hoping I can gift this or give it away on this site.
* iVolume: Never heard of it, but I've found that I generally like German-made Mac software. Might be useful. This tool corrects the volume levels for your iTunes songs so that all play at the same level. Suprisingly, this feature is not built into iTunes.
* KeyCue: A tool to help you find, learn, and remember menu shortcuts in all of your apps. Excellent aid for those who rely on keyboard shortcuts. Yes, I want this.
* MacPilot: Easy access to tons of terminal tweaks and optimizations for your Mac. Looking forward to trying this out. For those who buy the bundle, Koingo Software (developer of MacPilot and other apps) is offering a steeply discounted upgrade ($30) to their $100 'Utility Package,' which includes free lifetime upgrades, and licenses to every application currently on their website. Not a bad deal.
* WhatSize: Allows you to see what files are eating up all of your disk space. Not sure if this will be any better than the free (donationware) tool I currently use (Disk Inventory X).
* iDive : This is an app from Aquafadas, a French company. Apparently it's a video organizer. I'll be curious to try it out. I love PulpMotion by these developers (a very unique app picked up in a previous bundle!). This one only goes to the first 10,000 bundle consumers (was originally the first 5,000, but was increased apparently).
The offer ends on Dec. 19. You can also choose to gift a bundle to someone else. You might have trouble accessing the site. It's getting slammed with traffic right now.
The main question everyone is asking on the forums is about giving away licenses for the apps they already own or don't want. The short answer is that you must either buy the whole bundle, or gift the whole bundle to one person. If you buy the bundle, you get licenses tied to your name. There would be nothing stopping you from giving away that license, I suppose. For the apps I'd like to give to others, I'm going to write to the developers to see if the registered name could be changed. I recall doing this with Parallels when it was offered in a previous bundle, and it worked.
Stay tuned for other apps over the holiday season. MacSanta may be coming soon. We may also soon see a new Macheist and another 'Give good food 2 your Mac' bundle from Europe.
A telework tale
So, I now have the opportunity to telework once per week. I must say that I like it. Imagine that. But what makes it so great is not so much working in very casual clothing (that's a nice way of saying 'pajamas'), but that I can work on my Mac using tools that I know and rely on.
The thing is, I spend much of my workday at home or the office using the same basic tools: DreamWeaver, PhotoShop, and a text editor. So if I use the same basic software in both environments, why am I so much more efficient at home? Here are some of the reasons I came up with:
1. Launchbar
Launchbar is an application launcher, calculator, easy file opener, etc. It does many, many things. I'm still learning hidden tricks and tips to get more out of this excellent, lightweight application. I expect it to be on any machine I use. When it's not, I get cranky.
2. TextExpander
If you type the same thing over and over again, TextExpander is a godsend. Use it to assign shortcuts to any text you want. I use it for everything from inserting a redirect link to adding a signature block to inserting an image. You wouldn't believe how much time this tool saves.
3. PathFinder
Finder is anemic. Windows Explorer makes me want to cry. PathFinder rules. One feature I particularly like is the ability to save tab sets. I have about five tabs that I like to have open when working on this site. I have three folders I like to have open when working on office projects. I can save each workflow in distinct tab sets, open each up with a click, and I'm ready to go. Having just upgraded to the new PathFinder 5, I'm also digging the split-pane view. At any rate, the main thing I appreciate about PathFinder is how utterly, completely customizable it is. I have honed it over time. It's uniquely adapted to me. It's a weapon. I love that.
4. Spaces
I'm a recent Apple Spaces convert. I didn't think much of it for the longest time, but I'm glad I gave it another look. There are two camps when it comes to using Spaces. Some like dividing up apps into different spaces and some like dividing up tasks within different spaces. It's a subtle difference that you won't really get until you try out both ways. Some may wish to stop reading this paragraph now to prevent a headache. If you want to learn more about the options in Spaces, read on.
To be fair, even if I was using a Mac at the office, I probably wouldn't be able to install many (or any) of the third-party applications listed here due to IT policies. Still, it's worth pointing out how much utility and efficiency result from third party apps. And to be fair regarding my PC use, there are a couple of tiny free PC apps that I use in the office which do contribute quite a lot to my productivity. One is called EditPad. It's a lightweight text editor that sits in the system tray. It offers tabbed pages and does a nice job of stripping out formating on text so I can pop it into a web page. The other is called HotKeyz. This lets me remap my keyboard (I use the Dvorak layout, and this lets me reassign keys so I can still use Qwerty key combos). Unlike the Mac, Windows does not have a built-in Dvorak-Qwerty alternate keyboard layout. What a shame.
So, the difference in how Spaces works is defined by checking or un-checking a preference labeled 'When switching to an application, switch to a space with open windows for the application.' If checked, you will automatically be transported to a space with existing open window for the given app when you select that app (with command-tab). Unchecked, you are not transported to another space when tabbing to an app. Instead, the app is simply selected within that space. You then have the option to open a new window of that app within your space. Alternatively, you can click on the dock icon of that app to cycle through the open windows of that app within different spaces. Note that if you've set up some of your apps to appear only in certain spaces, this won't work as expected. In this instance, selecting an app will not change spaces; but creating a new instance (or page) of that app will transport you back to the space you defined for that app. The solution, then, is to not pre-define your apps to only work within a particular app. Confusing, yes.
I've settled on the later workflow, opting to make each space task-specific, instead of app-specific. I don't have any apps assigned to particular spaces. That way I can have, say, two different TextMate windows open in two different spaces, which is nice when multi-tasking.
Either way (app- or task-based Spaces) works, though. Try both out. What I would really like is to have control on a per-app basis so I could assign a few apps to work only in one space, and other apps to work on a task-management basis within any space.
At any rate, I've finally got Spaces set up in a useful way. I think it can get better, but it's a lot better than what I have on my Office PC...which is basic tabbing through apps. It annoys me to no end that I can only cycle forward through apps on Windows using command-tab. Stupid.
5. TextSoap
I'm also fairly new to TextSoap, but it's growing more useful by the day as I learn how to harness its power. If you deal with a lot of text coming at you from various sources and in various forms (and you need to reformat it for the web or to meet some other style guideline), then TextSoap might be a tool for you. You can use it for simple tasks like cleaning those annoying > marks in emails, or you can learn some regex and really work magic on your text. Warning: not for faint of heart. I'm at the stage where I can't do much (ok, anything) with regex, but I'm giving it a go. TextSoap is still very powerful, though, when you use the more than 100 text cleaners pre-loaded on the app.
6. Hazel
I like Hazel more and more. It's a nice way to automate filing of documents, music files, app downloads, etc. Whenever I download anything to the desktop (or drop a file to the desktop), Hazel takes care of filing it away in the right place for me (it automates color labeling of folders, too). It also has a feature to remove the plist files and other miscellaneous crap associated with a file when you move it to the trash (meaning you no longer need an additional tool like AppZapper). It also takes care of emptying my trash at predefined intervals. Like TextSoap, it's one of those apps that takes a some commitment to learn and set up to your individual preferences, but it pays big dividends.
7. Color-Labeled folders
Such a simple thing. How I wish I could colorize some of my Windows folders. When you are looking at a list of dozens upon dozens of folders, it sure is nice to have a few of your favorites color-coded. I know there's that 'favorites' thing in Explorer, but I hate it. Can't say why. Just hate it.
8. OmniWeb
OmniWeb is not a free browser, which might turn some people off. It shouldn't. It's an amazing browser. Worth every penny. And it's only $15. I bought it a couple of years ago, and haven't had to pay an upgrade fee yet. I most rely on OmniWeb's ability to save groups of pages for easy retrieval in what OmniWeb calls a 'Workspace.' For example, I have four sites that I generally need to have open when working from home. All I need on OmniWeb is open up the 'work' workspace, and all my chosen pages open up. I have about a dozen such saved workspaces for different workflows. I can also take snapshots of pages at particular places. This is handy when I want a site to open and display at a point other than the top of the page. The ad-blocking is also top-notch. As are the per-page setting definitions ... for instance, I set up my father-in-law with the top five financial sites he likes on OmniWeb. Since his eyesight is poor, I adjusted the text size for each site so it was as big as possible without breaking the site. Every one of his favorite sites could handle more or less text size increases. With OmniWeb, I set the optimal large text size so the page still looked good, and it remembers each setting. Brilliant. OmniWeb also has a shared bookmark folder to access bookmarks easily across user accounts. There's much more. It's an incredible browser. It's fast, too.
9. QuickLook
I expect QuickLook to be on all the machines I use. When it's not, I find myself hitting the space bar repeatedly in frustration.
10. Things
I rely on Things to manage my to do list. Everything I enter in Things is automatically synced to my iPhone Things app. And all my 'next up' to do items automatically sync with iCal and Apple Mail. This app is great, and I look forward to purchasing it when 1.0 is released at Mac World next month.
11. Yojimbo
I haven't seen a good note/snippet manager for Windows. I'm sure there is one, but I haven't seen it. There are tons of choices for the Mac. Yojimbo is my current favorite app to collect little items that don't fit elsewhere. I wish they'd update this app, though. It's been a long time ... also wish they'd come out with the ability to sync and store notes 'in the cloud' for remote access, and offer an iPhone version. It's not perfect, but it blows away what I have on my PC. Which is a vanilla linear text editor.
12. VooDooPad
Like Yojimbo, it's a place to dump notes, but it's a different paradigm. It's an elegant little personal wiki. I use it daily. Check out the free Lite version.
13. Bean
I probably have ten or so text editors of various shapes and sizes. After paying more money than I care to admit (I'm a bit of a text editor junkie) I find myself using the free Bean more often than not. It just works well, and it's blazing fast.
OpenDNS + DynDNS + DNS-O-Matic
I finally got around to setting up a few services on my Mac related to dynamic DNS hosting. Having done so, I'm asking myself why I didn't do this long ago.
So, what is dynamic DNS? Here's a brief and imperfect overview. Let's start with DNS, or Domain Naming System. This, broadly speaking, is a service that translates hostnames into numbers that a computer can understand, and vice-versa. It's DNS that allows you to type 'www.viewfromthedock.com' instead of a hard-to-remember number like 69.89.31.161 (an IP address). Your computer has an IP address. All the sites you visit have an IP address. Everything that accesses the internet has an IP address.
The thing about IP addresses is that, for a variety of reasons, there are only a finite number of them to go around.
This affects you directly. Because of this scarcity, your Internet Service Provider (ISP) only has a finite number of addresses to pass out to all the computers using that ISP that wish to access the internet.
The result of this shuffling act means that the address of your computer is changing all the time. That makes it hard to get back to your computer if you are remote and need to connect to, say, grab some important documents. Enter the dynamic DNS hosting service. 
The folks at OpenDNS took a look at dynamic DNS hosting and asked 'What else could we do with this?' The result is a service that does a number of interesting things. OpenDNS does not provide you with an unchanging, easy-to-remember hostname (actually, it does track your ever-changing IP address, but only for its own purposes). What it does do is serve as your primary DNS server (instead of the DNS server used by your ISP). You don't need to install any software. You simply need to point your computer (or router) to the OpenDNS DNS servers. Read on if you're not sure why you should care.
This is a service owned by OpenDNS which basically does one thing: it transmits your current IP address to whatever services you are using. In my case, it ensures that both DynDNS and OpenDNS get my latest IP address from my ISP.
So what do I get out of this?
- With DynDNS, I can now use my user-created hostname to help me remotely access files on my Mac using SSH (Secure Shell). If I didn't have DynDNS, I would not know my current ISP-assigned IP address. With it, I always do.
- With OpenDNS, I get a big boost in speed and reliability when surfing the web. In my case (using Comcast), I would often type in a site address and it would take a bit of time for the page to load. Sometimes, nothing seemed to be happening at all. With OpenDNS, I've experienced a noticeable difference in speed, and I've experienced no delays in page look-ups.
- OpenDNS also offers several other added features that make it very worthwhile. Essentially, they've taken a basic service (dynamic DNS) and built in a bunch of extra useful stuff built around it. With this service, I can block access to certain types of sites. I get an added layer of built-in phishing protection. I also get sophisticated error-checking (for those times when I type in 'cmo' instead of 'com,' for instance). For those times that OpenDNS can't quite figure out what I'm looking for, the service offers helpful suggestions. I can also create shortcuts (e.g., I created one for this site that enables me to enter 'vfd' in the browser instead of the full web address). Finally, I can view stats related to all of the visited domains and IP addresses accessed through my router.
- DNS-O-Matic, finally, is a simple service that ensures that DynDNS and OpenDNS always have my latest IP address. If you don't use these services, you may choose to sync your IP address with a whole slew of other similar applications as well. I opted to use this service in lieu of installing the DynDNS client software on my Mac.
All three of these services are currently free. It takes a little effort to set it all up, but it's worth it. If you have no need for a consistent hostname for remotely accessing your Mac, then you may not need a service like DynDNS. However, OpenDNS is worth the effort for the speed and reliability boost alone.
One final note: OpenDNS collects information about your surfing habits, so be sure to check out their privacy policy.
On Dvorak and the future of the keyboard
1. Dvorak-Qwerty redux
I decided to test out Tweetdeck, a new Twitter application in Beta developed on the Adobe Air platform. I like it. But when I attempted to hide the app with the shortcut ?-H ... it didn't work. Then it hit me. It's an Adobe app. Of course it doesn't work. That's because I type using a keyboard layout called Dvorak.
It's a common enough layout that it's included as an international keyboard option for both the Mac and PC. The Mac also has a unique keyboard layout called 'Dvorak-Qwerty,' which I use. This allows one to type using the Dvorak layout, but use Qwerty key combos. It's a thoughtful tip of the hat to Dvorak users who know and rely on standard Qwerty keyboard shortcuts.
Most of the applications on my Mac respect this convention and work very well with the D-Q layout. The glaring exceptions are Microsoft Office and Adobe products. I've given up on Microsoft ever fixing this problem, seeing as the OS still doesn't include a D-Q option (and likely never will). But Adobe? Come on. I can't imagine that fixing this little glitch would take much time. Correct me if I'm wrong, Adobe.
I've written about this on Adobe forums, I've sent in suggestions, I've posted on this topic here and on other blogs. Nothing has changed. While I'm sure that there are not many Dvorak typists using Adobe creative suites who rely on Qwerty key combos, I'm surely not the only one! And, hey, we're paying customers. And those suites are expensive.
Someday, I hope that Adobe will fix this relatively simple thing. Adobe: take heed that Smile on my Mac fixed this same problem with TextExpander with one simple update. I wrote to them about the problem. And it was fixed with their next update a few weeks later. Now that's service.
2. This Dvorak post rocks
So, I got an email a while back from Francis Siefken from the Netherlands, a fellow Dvorak user. He put forward a convincing case that switching the U and the I on the Dvorak keyboard would lead to even greater efficiencies. I love this kind of analysis.
Check out his post even if you don't use Dvorak, if only to appreciate the time and thought he clearly put into this. It seems that his blog may have went into hiatus after this one post (something that I can certainly appreciate!), but it's worth the read nonetheless. As is how he named his son, which also appears on this page. I hope we'll see more posts on his blog someday soon.
My view: why not switch the U and I keys? The point is that the keyboard—our primary interface to the digital realm—must continue to evolve. Dvorak, while imperfect, is arguably an evolutionary leap forward from Qwerty. But why stop there? I say let's continue to perfect the layout of keys to meet our needs.
Note that Siefken emphasizes that the primary benefit of Dvorak isn't necessarily speed. It's comfort. If you're someone who types a lot (as in all day, every day) it may be worth your time to learn Dvorak if you're not already heavily invested in Qwerty. Let the keyboard evolve, and let repetitive stress be damned!
The careful reader might now ask why I don't use Dvorak keyboard shortcuts, preferring instead to keep using Qwerty shortcuts. The answer? The most-used shortcut keys are largely grouped down by the ? key, so it's easier and faster. D-Q is a great combo.
3. On the evolution of the keyboard
And speaking of the evolution of keyboards, check out the Optimus Maximus. It's expensive as hell, but wow. It's the future of keyboards.
And what's Apple doing on this front? Perhaps making an Organic Light Emitting Diode (OLED) keyboard of their own. Will it be cheaper than the Optimus Maximus? Probably. Will Art.Lebedev Studios, creator of the Optimus and other wonderful and expensive design goodies, sue Apple? This might be a story we hear more about next year.
The tyranny of the news reader
I've been thinking lately about news readers. I use NetNewsWire on my Mac and my iPhone. It's a good reader, and I've grown to depend on the automated syncing of my feeds between my desktop and phone. I, like many people, only sync 'must read' items to my iPhone. My Mac client is where I download all of my subscribed feeds.
As an aside, here's how to selectively sync your feeds if you use NetNewsWire. The hard way: You get to these settings by logging into your account (assuming you've created one) at www.newsgator.com. Then you choose 'Settings,' then 'Edit Locations.' From here, you can choose which feeds to track on which platform, among many other options. It takes some work to set up initially, but I find it's useful to only sync selected feeds to my iPhone in the interest of bandwidth. The easier way: Fire up NNW on your iPhone or Touch, then select a feed title. Choose 'Edit.' Then choose 'Delete.' This will bring up an option to unsubscribe from the feed everywhere, or just not sync it to the mobile device. Much simpler.
What I've been thinking about is the creeping tyranny of my feed reader. I've found that I've become quite feed-complacent. I have a large set of feeds that I routinely read, and the feed reader saves me time. That's the purpose of a feed reader, right? But over time, I've found that I don't surf around like I used to.
I tend to prefer my feed reader because it's so fast and easy. The result is that I've been reading the same feeds for quite some time, and I find that I rarely add new feeds these days. As I track a lot of mac-related feeds, I've found that it's a bit of an echo chamber. The same posts appear over and over, and it's relatively rare to find something new that hasn't yet been reported on in ten other places.
It seems to me that I used to find a lot of hidden gems by randomly roaming the web. I don't do that as much these days, but I'm going to start exploring again. The internet is a vast place, so there really isn't a good reason to get complacent.
A good tool to break out of the tyranny of the same-old-feeds is StumbleUpon. If you've never used it, it's worth a look.
The advantage of this service as opposed to, say, random web searching, is that you can select a subset of categories that interest you. Then, when you have a few spare moments and feel like exploring, you click the Stumble button (I use a FireFox toolbar) and are taken to a randomized site that falls somewhere within the range of the site categories that interest you. Sometimes the sites suck. Sometimes the sites are magnificent.
The one thing that is certain is that the service will take you to sites you may have never otherwise encountered. As a blogger, I'm often looking for something new and interesting to comment on, or looking for an interesting site or idea to share. This service is a great idea generator. It's also a good way to enjoy yourself as you explore the web ... and rediscover why it's called the World Wide Web.
So this is a call (to myself, really) to break away from the news reader more often and surf. And it's a call to refresh my feeds more often. There's a lot of content out there waiting to be discovered.
The Spectrum of PIM
Long ago, I began an information organizer review series. I started out strong. I posted a nice little intro piece. I knocked out the first review in the series. Then it utterly unraveled for two reasons.
First, Alan over at Metadata weighed in that VodooPad shouldn't be in my review group (which included Yojimbo, DEVONThink, Together, and EagleFiler).
He followed up that thought with a post on his blog in which he suggested we divide info organizers into two distinct categories: those that help us organize existing data, and those that help us create new data (or, as he restated at the end of his post: "creators let you manipulate data, whereas organizers let you manipulate metadata").
It's a great article, and the foundation for this post. I agree with much of what he said, but as you'll see, my model differs a bit from his.
I've concluded he was right about VooDooPad: you can organize existing documents with it, in the same way you can use Word to store a list of all of the books you own. But why would you? Other apps are far better suited for the task.
So, as I was pondering this, I was offered a new job. And that's the second reason for the long delay. As I've mentioned here many times now, I moved. I'm still recovering (and unpacking).
Now I'd like to resume the discussion. This is an attempt to build upon Alan's post by proposing that we present organizer apps on a spectrum. I want to reemphasize that, in the spirit of collaboration, this draws heavily on the ideas from Alan's post. Go read that first.
So here it is. There are three main categories of info organizer applications that form the spectrum of PIM:
1. Finders
These applications strive to serve up something better than Apple's Finder to archive, organize, and search through your important documents. Apps in this category tend to focus on giving you powerful metadata tools to help you find what you need and organize your existing documents/files (thanks, Alan). Examples are Leap, PathFinder, EagleFiler, Together, DEVONThink.
2. Creators
These apps focus on providing a better notebook experience. They provide a central repository to create and collect notes, ideas, snippets, multimedia clips, and (to a lesser extent) existing documents. Simple interfaces, quick entry, and rapid search are emphasized. Examples are Yojimbo, Evernote, Notebook, VooDooPad
3. Visualizers
These applications focus on providing a better creative space in which to help you plan projects and gain insight into your data. Examples are Curio, Tinderbox, OmniOutliner
Since many of the functions of these applications overlap each other, I think it's helpful to view them on a spectrum. We can then perhaps get a better sense of where on the spectrum a given app fits. The screenshot on the right, for example, shows where I think DEVONthink fits on the continuum.
The fine print
Now a word about info organizers, info managers, PIM, or whatever you want to call these kinds of apps. I've had so many people ask for recommendations on applications that fall in the info organizer realm. I think there are no clear answers. Part of the problem is also a great strength of the Mac platform: the glut of third party app choices. And part of the problem is that many of us aren't really sure what we want.
The explanations (read: marketing) provided by many Mac 'info management' apps don't help much. So there it is: we have too many choices, the essential functions of these choices are not well enough defined, and the reason the definitions are broad and vague is because the apps themselves offer solutions to a very wide range of info organizational problems.
Some organize existing data, some help create new data, some help visualize connections amongst data ... and most do all of these things to some degree.
We know that most (or, at least, the best) info organizers do a lot more: they help us find things more quickly, make connections between disparate items, and come up with new ideas. They aim to help us solve uniquely modern problems: to fight information overload, to cut through clutter, to combine the super powerful with the super simple interface, to help us make unforeseen connections, and to serve as a nesting place or (better yet) breeding ground for our thoughts.
If we have a glut of PIM apps, it's because we have a real need to manage the wash of information that is cluttering our lives. With our computers serving as the repository for all of our info, data, thoughts ... we clearly need to find a way to pull it all together. To make it perform for us. That's the new paradigm. Some focus on organization, some on creating new info, and some focus most on tying together all stuff into some sort of coherent package so we can find our way forward.
Which you choose will depend on what you need. Ultimately, I think the winners will not necessarily be the ones that pull all of these elements together in one application. Rather, I think there is room enough for lots of variety. Our challenge, then, is to pick the right apps to do the job, but to pick the ones that do the job in a way that is natural for us. While it's true there may be too many options out there right now, that's the nature of competition. The best ones usually stand the test of time.
I plan to use the spectrum framework as I return to reviewing some specific applications. In the spirit of choosing apps that clearly fall within a 'band' of the spectrum, my review choices will change from the original lineup (I'm still deciding which ones I want to tackle).
When I'm done, I'm considering placing all the major info organizer apps (not just the ones I reviewed) on the spectrum with the aim of helping people sort through all of the choices.
I'll close with a word on the acronym PIM and the phrase 'info management.' I think they are both hopelessly broad and meaningless. Every program used on a home computer is, in a sense, a personal info manager. Sadly, I'll probably keep using PIM out of habit. After all, spectrum of PIM sounds much better than spectrum of info organizers.
Some clever person should devise a better term. I kind of like 'personal content assistant,' used by the folks over at Eastgate Tinderbox. Or perhaps we could use MIP: making information perform.
ProQuo
We get our furniture and other household goods from Hawaii this Friday. All of our stuff will finally join us here in Maryland…and I will soon once again be able to sit at a proper desk in a proper chair to update this site.
Now that we have a new mailing address, I decided to start off right by stopping the influx of junk mail to our new abode before it even starts.
I’m using a free online service (still in beta) called ProQou, a one-stop source to turn off all of those unwanted mailings.
It’s easy to use. Time will tell how well it works. If you get a lot of junk in your mailbox, check it out.
My new iPhone
Shortly before I moved from Hawaii to Maryland, a friend of mine graciously gave me his 16 GB iPhone (Edge) after he bought a new 3G model.
It had a cracked screen, but I didn’t mind. The shattered glass was mostly confined to one corner, so it wasn’t too distracting. He didn’t ask for any direct payment, only requesting that I send him a new Mac game around Christmas time when he’s deployed to Iraq (he’s a combat cameraman in the Navy).
This iPhone was unbelievably handy during our move, and I was and continue to be grateful for it (and since I didn’t buy it from Apple or AT&T, I don’t have a two-year contract, which is nice. I’m squeamish about locked-in contracts).
A couple of weeks ago, however, this iPhone started acting up. The dock connector would only work with Apple’s supplied USB cable. It would not work with third party cables, chargers, or music docking stations.
Just to see what would happen, I took it to my new local Apple store at Montgomery Mall in Maryland. I explained the problem, and the Apple Genius carefully tested it out. I was expecting to get a quote for a repair cost. I was shocked when the Apple Genius offered me a new 16GB Edge iPhone on the spot.
After he confirmed the defect, he informed me that a cracked screen is cause to void the warranty, so I really should protect it with a case (which I certainly do).
So, I now have a new (refurbished) iPhone, and I am a very happy customer.
The moral of the story: if you have an iPhone with a cracked screen that has a legitimate defect that may not be tied to dropping it, it’s worth a try to schedule an appointment with a Genius to see what happens.
My strategy was honesty, politeness, and preparedness. As I’ve read online from other iPhone users, sometimes you get lucky. Make sure you back it up before you go, as the store rep will likely want to restore the software to see if it solves the issue.
For my friend who gave me his original iPhone, thank you. I admit that I feel a bit guilty. How about two Mac games for Christmas? Stay safe.
MacRabbit Espresso
Grab a cup of coffee. We already have Bean, the excellent and free rich text editor. Soon, we will have Espresso from MacRabbit, creator of the best-in-class CSS editor, CSSEdit.
Reading through the features, it looks like Espresso will be a hybrid application that combines many of the coding-friendly features of BBEdit or TextMate with the great UI and navigation of CSSEdit (to include CSSEdit’s live preview functionality). It also offers built-in publishing tools. It is geared towards web development, so it will surely be a strong Panic Coda alternative as well. Can’t wait to test it out.
I’ve signed up for the beta.
Catching Up, Lessons Learned
Well, I'm happy to say the move is over. Before I recap some of my technology-oriented 'lessons learned' during this period of transition, I'd like to respond to some of the comments received over the past couple of months while I was not monitoring this site:
1. Reader Lek asked how to convert (or move) a site from Rapidweaver to WordPress. The only way I am aware of to do this is to manually transfer posts and comments. There are no automated ways to do it that I know of. If anyone knows of any tricks or tips in this department, please let us know.
I did, however, come across interesting threads related to MarsEdit and RapidWeaver that are worth checking out. Both threads relate to using RW for static content and another system (e.g. WordPress) for a blog on one site.
2. A couple of readers commented on the current bugginess of RapidWeaver, and reader PanicGirl noted the lack of ability to directly edit code in a RW blog. About the bugs: it does has some flaws, but I maintain it's about the easiest way to get a site up and running for people who don't want or need absolute control, but want quite a bit of flexiblity. And, no, you can't edit HTML directly in RW. It It may not be the best tool for those who want total control. For those who do want such control, RW templates are fully editable, but it takes a fair investment of time to learn how to do it.
3. PanicGirl also asked if MarsEdit is the best tool to use with WordPress, and if I'd tried MacJournal. MarsEdit is the best tool that I know of to manage my WP blog. It saves me countless hours. I haven't used MacJournal for a long while (in the days before it had this feature, back when it was donationware). Sounds like this would make a good future app comparison.
4. Reader Gary commented on my Yojimbo review, noting that worrying about potential database corruption in a SQLite database is different than actually experiencing database corruption. I haven't come across any users who actually had such corruption. My Yojimbo database has never given me any problems. Point taken.
5. I received several new app suggestions regarding the long-delayed Mac PIM review series (which I started before the move, then was forced to abandon because of the move). I'm still scratching my head a bit over the Info Manager comparison idea. All of the suggested applications are certainly worthy of review, so my challenge now is to regroup and decide how I want to tackle this comparison in the coming months.
To recap, I began a comparison between five info management apps back in May(!), but have only completed a full review of Yojimbo to date. I floundered for a while, too, on just which apps I should choose for this series. I think I may opt for more reviews, but markedly shorter reviews for each app. I'd like to spend more time discussing the range and categorization of info managers to help place them in better context, which will hopefully help to sift through the sea of choices out there for the Mac. The term 'Personal Info Manager' really doesn't cut it, as fellow blogger Alan aptly pointed out in a post on his site. Stay tuned for more on this. This topic has become a minor obsession.
6. Some other readers took the time to post some nice comments on various reviews on the site, to which I say 'thank you.' And I thank all readers for their patience during this long offline period. Curiously, my RSS subscriber base actually increased over the past two months, despite the dearth of new material. Go figure.
About the Move
Now for a few words about my move from Hawaii to Maryland. I spent the better portion of the past two months without internet access, and without my desktop Mac. Fortune smiled on me, though: right before I moved from Hawaii, a friend upgraded to the 3G iPhone and graciously gave me his 16GB 1st generation iPhone for a pittance. I've always used employer-provided cell phones, so this was the first time I actually had my own mobile device.
I can't stress how useful the iPhone has been during this period with no home, no easy internet access, and no computer. Here's what I took away from the experience:
1. My next Mac will be a Macbook Pro. I love my 24-inch iMac, but I'm now ready to sell it. Since the thing I love most about my current desktop is the large display, I will buy an affordable large display and will dock my laptop while working at home. It's a much more expensive solution, but it's worth it.
2. The iPhone Google Maps application is incredible. The cell tower triangulation employed by my 2G iPhone worked unexpectedly well. We used Maps more than any other single application during the move to get directions to potential new rental homes, to find nearby stores, and to figure out where we were. Transitioning from Oahu's few roadways to the serpentine routes of suburban DC has been jarring.
3. I missed the ability to update my podcasts. The iPhone needs the ability to download casts on the fly, without the need to tether up to iTunes. Judging from Apple's unfriendly and illogical response to the first iPhone app to offer this service, I guess we won't get this functionality any time soon. That's a shame. As many have already noted around the Macosphere, Apple's bizarre and murky iPhone application acceptance/denial policies (coupled with their lack of transparency) threaten to dissuade developers from making great apps. This anticompetitive streak is sad to see. Excellent, inventive third party apps are the soul of the iPhone platform, just as they are the soul of the Mac.
4. Cultured Code's Things for the iPhone worked well for me, but I wonder why it doesn't include the 'Areas' feature of the desktop app. Nevertheless, I relied on it to manage dozens upon dozens of tasks, and it held up beautifully. I was a bit surprised to see that Things 1.0 (desktop) now isn't due out until the Fall, but at least we have a very good Beta. Odd, though, that Things for the iPhone rolled out for $9.99 right from the start.
5. Evernote's iPhone app also served us well. We used this app to store all of our critical data (airplane, hotel, and car reservation confirmations, etc.) for quick and easy access. I have no real complaints about it. It did what I needed it to do. Still, I would love to see Yojimbo compete in this arena. I'm not willing to shell out $30 for the limited functionality of Webjimbo.
6. Agile Web Solution's 1Password did the job, but I was a bit frustrated by the way it opens up links within the application. I prefer to use mobile Safari. I actually think I liked the first iteration of 1Password (the web-based solution) more than I do the full-scale iPhone app, simply because I often surf to a site in Safari, then realize I need a password. In such a case, it's inconvenient to have to exit Safari, start up 1Password, then load the page again within 1Password.
7. The AT&T network is surprisingly spotty. In our new home, I can't get a decent signal ... yet my wife can get a great signal on her cheap T-Mobile pay-as-you-go phone. I expected the iPhone to have a better signal in most locations, but that hasn't been my experience.
8. I downloaded WordPress for the iPhone before I packed up my desktop, but I have yet to use it. The problem is one of ease of use: I just can't see myself typing a post on that little touchscreen. I'm awaiting a bluetooth-enabled mini keyboard.
9. I'd like to add my voice to the choir regarding the lack of cut and paste on the iPhone. It's a basic, essential feature and I'm dumbfounded that we still don't have it at version 2.1.
That's about it for now. It's good to be back.