MIP: Making Info Perform

It's time to (re)start the Mac information manager series, a project I began a year and a half ago. I now (finally!) have the time to dedicate some time to this. What follows is a brief synopsis of what I've already written about, presented so that it's not necessary to refer back to older posts. I also set the stage for where I intend to go with the series from this point forward.

Here, then, is a recap:

You may be familiar with the archaic acronym PIM (Personal Information Manager). As I said in a previous post, I think this term is hopelessly broad and meaningless. Every program used on a home computer is, in a sense, a personal info manager. For the purpose of these reviews, then, I've decided to ditch PIM. I'm adopting a new acronym I'll call MIP (Making Info Perform). It's a bit cheesy, but I think MIP better captures a certain spirit of the myriad info management solutions out there today: the promise is to not only harness the chaos that is your data, but to feed it back to you with ease, and in ways that foster insight and creativity. That's what I expect out of my info management tools, at any rate.

Such tools are increasingly necessary to manage the flood of text, documents, PDFs, images, bookmarks, emails, multimedia files, snippets, and notes that comprise our digital life. The good news: there are many solid productivity and organization applications for the Mac to help reduce your clutter, most of which offer ample free trial periods. The bad news: they all claim to be the perfect solution for organizing your mess of information. Which app to choose?

That's what I'm trying to answer here by taking a thorough look at a selection of some of the more popular Mac-based info managers. Personally, it's a good time for me to tackle this. While I've used Yojimbo for several years, I'm not sure it's the app I want to stick with. Since Yojimbo recently released version 2 of the app (requiring a $20 upgrade fee), I want to better understand my alternatives before paying out.

If you're familiar with the backstory to this series, you know that I've struggled with identifying which apps to include. Now I've nailed down the list to include EagleFiler, Yojimbo, Together, SOHO Notes, and Circus Ponies Notebook. My selection criteria is based on several factors: personal interest, popularity in the Mac community, and reader feedback from the early days of this series. As I already covered Yojimbo when I began this series, I'm not going to review it again in full. Instead, I'll present a short update to reflect what's new and notable in version 2. I recognize that this is not a complete list, but it's a decent cross-section.

A key challenge I've faced in preparing to review these apps is one of classification. These tools do many different things, but they have common elements. One goal of this project is to find a way to tie them all together in some sort of framework. I think I now have a decent working model. When we last left off (a long time ago), I proposed that information managers for the Mac generally fall in three main categories:

Finders

These applications strive to serve up something better than Apple’s Finder to archive, organize, and search through your important documents. Apps in this category tend to focus on giving you powerful metadata tools to help you find what you need and organize your existing documents/files. Examples are Leap, PathFinder, EagleFiler, Together, DEVONThink.

Creators

These apps focus on providing a better notebook experience. They provide a central repository to create and collect notes, ideas, snippets, multimedia clips, and (to a lesser extent) existing documents. Simple interfaces, quick entry, and rapid search are emphasized. Examples are Yojimbo, Evernote, Notebook, VooDooPad

Visualizers

These applications focus on providing a better creative space in which to help you plan projects, discover relationships, and gain insight into your data. Examples are Curio, Tinderbox, OmniOutliner.



How do we tie these categories together? I originally tried placing the categories on a linear spectrum, but several readers pointed out that a triangle plot would be more apropos. I have to agree (for the backstory on this, read the comments of the Spectrum of PIM post). So here's the triangle, in all its glory:

info manager triangle

The idea behind the triangle is that there’s a lot of overlap in function between the various info management tools out there, so this plot is a way to show where an app falls in terms of utility as a file organizer (F=Find), note creator (C=Create), or visualizer (V=Visualize). The corners of the triangle represent 100% Finder (bottom left point), 100% Creator (top point), and 100% Visualizer (bottom right point). The farther you get away from any one of these points, the lower the percentage for a given category.

If you're not familiar with how to read this sort of plot, it's easiest to see how it works by way of example. And since this isn't an exact science, I'll employ a simpler version of the triangle for my reviews. Here's what the triangle plot looks like sans percentage lines for EagleFiler, as an example:

EagleFiler Triangle Plot

I place EagleFiler at a location that represents about 75% file organizer, 20% notebook, and 5% visualization tool. Make sense?

I’ve included Visualizers in this model based on the recognition that is an important sub-category of the genre, but I've decided to limit my reviews to tools that fall more in the finder and creator categories. Still, it's useful to include visualizers for two reasons. First, some of finder/creator focused-apps have functions that fall within the visualization realm. Second, some of the visualizing tools on the market include note-taking and file organizational features. My hope is that the triangle will, at a minimum, provide a handy way to think about any given info management tool (even if that app isn't covered in this particular series, and even if you don't agree with my where I place a particular app). In other words, this framework hopefully accommodates all or most of the apps that fall within the broader 'information manager' category.

OK. That's enough about the triangle.

In closing, I want to reemphasize a few points I previously made to set the stage for the resumption of these reviews: some of these tools focus on organization, some on creating new info, and some focus most on tying together all stuff into some sort of coherent package so we can find our way forward. There aren’t necessarily clear winners that do it all. Our challenge is to pick the right apps to do the job in a way that is natural for us. It may mean using more than one info management tool.

The question, then, is how do these various organizers measure up? I'll be looking at the aforementioned apps with a focus on answering the following questions:

1. Could I figure out how to use the application with minimal fuss (preferably without referring to documentation)?
2. Was I still enthusiastic about using the application after a week of use?
3. How well does the app integrate into the Mac OS?
4. How well could I manage all of my tasks (work, home, play, etc.)
5. How did the program ‘feel?’ How ‘mac-like’ is it?


Now on to the reviews.

Time to pay for Things

Things from Cultured Code will be officially unveiled at Macworld Expo in one week. Today, Things 1.0 Release Candidate hit the streets.

I’ve been using this app for a long time now. It feels like it’s been in Beta forever. I am grateful that I’ve had the chance to use it for free for so long, and now I’m ready to plunk some money down.

That Things took so long to reach 1.0 (it was originally slated to come out last Spring) speaks volumes about the care and attention placed into creating this app. If you want to get a sense for how much care and attention we’re talking about, check out the blog entries chronicling the development process.

In short, if you’ve never used it, try it out. If you find it as useful as I do and also own an iPhone or Touch, consider getting the mobile version as well. The syncing is flawless.

Things is one of the most elegant and polished apps that I’ve used. It promises to be a well-deserved hit.

The tyranny of the news reader

I've been thinking lately about news readers. I use NetNewsWire on my Mac and my iPhone. It's a good reader, and I've grown to depend on the automated syncing of my feeds between my desktop and phone. I, like many people, only sync 'must read' items to my iPhone. My Mac client is where I download all of my subscribed feeds.

As an aside, here's how to selectively sync your feeds if you use NetNewsWire. The hard way: You get to these settings by logging into your account (assuming you've created one) at www.newsgator.com. Then you choose 'Settings,' then 'Edit Locations.' From here, you can choose which feeds to track on which platform, among many other options. It takes some work to set up initially, but I find it's useful to only sync selected feeds to my iPhone in the interest of bandwidth. The easier way: Fire up NNW on your iPhone or Touch, then select a feed title. Choose 'Edit.' Then choose 'Delete.' This will bring up an option to unsubscribe from the feed everywhere, or just not sync it to the mobile device. Much simpler.

What I've been thinking about is the creeping tyranny of my feed reader. I've found that I've become quite feed-complacent. I have a large set of feeds that I routinely read, and the feed reader saves me time. That's the purpose of a feed reader, right? But over time, I've found that I don't surf around like I used to.

I tend to prefer my feed reader because it's so fast and easy. The result is that I've been reading the same feeds for quite some time, and I find that I rarely add new feeds these days. As I track a lot of mac-related feeds, I've found that it's a bit of an echo chamber. The same posts appear over and over, and it's relatively rare to find something new that hasn't yet been reported on in ten other places.

It seems to me that I used to find a lot of hidden gems by randomly roaming the web. I don't do that as much these days, but I'm going to start exploring again. The internet is a vast place, so there really isn't a good reason to get complacent.

A good tool to break out of the tyranny of the same-old-feeds is StumbleUpon. If you've never used it, it's worth a look.

The advantage of this service as opposed to, say, random web searching, is that you can select a subset of categories that interest you. Then, when you have a few spare moments and feel like exploring, you click the Stumble button (I use a FireFox toolbar) and are taken to a randomized site that falls somewhere within the range of the site categories that interest you. Sometimes the sites suck. Sometimes the sites are magnificent.

The one thing that is certain is that the service will take you to sites you may have never otherwise encountered. As a blogger, I'm often looking for something new and interesting to comment on, or looking for an interesting site or idea to share. This service is a great idea generator. It's also a good way to enjoy yourself as you explore the web ... and rediscover why it's called the World Wide Web.

So this is a call (to myself, really) to break away from the news reader more often and surf. And it's a call to refresh my feeds more often. There's a lot of content out there waiting to be discovered.

The Spectrum of PIM



Long ago, I began an information organizer review series. I started out strong. I posted a nice little intro piece. I knocked out the first review in the series. Then it utterly unraveled for two reasons.

First, Alan over at Metadata weighed in that VodooPad shouldn't be in my review group (which included Yojimbo, DEVONThink, Together, and EagleFiler).

He followed up that thought with a post on his blog in which he suggested we divide info organizers into two distinct categories: those that help us organize existing data, and those that help us create new data (or, as he restated at the end of his post: "creators let you manipulate data, whereas organizers let you manipulate metadata").

It's a great article, and the foundation for this post. I agree with much of what he said, but as you'll see, my model differs a bit from his.

I've concluded he was right about VooDooPad: you can organize existing documents with it, in the same way you can use Word to store a list of all of the books you own. But why would you? Other apps are far better suited for the task.

So, as I was pondering this, I was offered a new job. And that's the second reason for the long delay. As I've mentioned here many times now, I moved. I'm still recovering (and unpacking).

Now I'd like to resume the discussion. This is an attempt to build upon Alan's post by proposing that we present organizer apps on a spectrum. I want to reemphasize that, in the spirit of collaboration, this draws heavily on the ideas from Alan's post. Go read that first.

So here it is. There are three main categories of info organizer applications that form the spectrum of PIM:

1. Finders

These applications strive to serve up something better than Apple's Finder to archive, organize, and search through your important documents. Apps in this category tend to focus on giving you powerful metadata tools to help you find what you need and organize your existing documents/files (thanks, Alan). Examples are Leap, PathFinder, EagleFiler, Together, DEVONThink.

2. Creators

These apps focus on providing a better notebook experience. They provide a central repository to create and collect notes, ideas, snippets, multimedia clips, and (to a lesser extent) existing documents. Simple interfaces, quick entry, and rapid search are emphasized. Examples are Yojimbo, Evernote, Notebook, VooDooPad

3. Visualizers

These applications focus on providing a better creative space in which to help you plan projects and gain insight into your data. Examples are Curio, Tinderbox, OmniOutliner

Since many of the functions of these applications overlap each other, I think it's helpful to view them on a spectrum. We can then perhaps get a better sense of where on the spectrum a given app fits. The screenshot on the right, for example, shows where I think DEVONthink fits on the continuum.

The fine print


Now a word about info organizers, info managers, PIM, or whatever you want to call these kinds of apps. I've had so many people ask for recommendations on applications that fall in the info organizer realm. I think there are no clear answers. Part of the problem is also a great strength of the Mac platform: the glut of third party app choices. And part of the problem is that many of us aren't really sure what we want.

The explanations (read: marketing) provided by many Mac 'info management' apps don't help much. So there it is: we have too many choices, the essential functions of these choices are not well enough defined, and the reason the definitions are broad and vague is because the apps themselves offer solutions to a very wide range of info organizational problems.

Some organize existing data, some help create new data, some help visualize connections amongst data ... and most do all of these things to some degree.

We know that most (or, at least, the best) info organizers do a lot more: they help us find things more quickly, make connections between disparate items, and come up with new ideas. They aim to help us solve uniquely modern problems: to fight information overload, to cut through clutter, to combine the super powerful with the super simple interface, to help us make unforeseen connections, and to serve as a nesting place or (better yet) breeding ground for our thoughts.

If we have a glut of PIM apps, it's because we have a real need to manage the wash of information that is cluttering our lives. With our computers serving as the repository for all of our info, data, thoughts ... we clearly need to find a way to pull it all together. To make it perform for us. That's the new paradigm. Some focus on organization, some on creating new info, and some focus most on tying together all stuff into some sort of coherent package so we can find our way forward.

Which you choose will depend on what you need. Ultimately, I think the winners will not necessarily be the ones that pull all of these elements together in one application. Rather, I think there is room enough for lots of variety. Our challenge, then, is to pick the right apps to do the job, but to pick the ones that do the job in a way that is natural for us. While it's true there may be too many options out there right now, that's the nature of competition. The best ones usually stand the test of time.

I plan to use the spectrum framework as I return to reviewing some specific applications. In the spirit of choosing apps that clearly fall within a 'band' of the spectrum, my review choices will change from the original lineup (I'm still deciding which ones I want to tackle).

When I'm done, I'm considering placing all the major info organizer apps (not just the ones I reviewed) on the spectrum with the aim of helping people sort through all of the choices.

I'll close with a word on the acronym PIM and the phrase 'info management.' I think they are both hopelessly broad and meaningless. Every program used on a home computer is, in a sense, a personal info manager. Sadly, I'll probably keep using PIM out of habit. After all, spectrum of PIM sounds much better than spectrum of info organizers.

Some clever person should devise a better term. I kind of like 'personal content assistant,' used by the folks over at Eastgate Tinderbox. Or perhaps we could use MIP: making information perform.

On Things, RapidWeaver

1. Things integration, tagging

Things
Cultured Code's Things is slowly and methodically nearing release — something I suspect many people eagerly await (or not, considering we now get to use the Beta for free!). Last saturday, Cultured Code released a small version update with a big new feature: system-wide To Do integration. Enter a To Do in Things, and it's instantly in Mail and iCal. It's a significant step in the evolution of this task manager. It's been enlightening to watch this app progress via the updates and the Things blog. The developers are clearly focusing an extraordinary level of effort to get this right, and it shows. I can't wait to see the companion app for the iPhone/iPod Touch due out at the end of June.

I received a comment this week concerning my original (and aging) Things review. I questioned the scalability of Things in that review (i.e. ability to manage hundreds of To Dos), and reader Mark countered that Things scales just fine provided one develops a good tagging system. I think this is largely true — more so as I've become a better tag manager and better versed in how to use Things.

The trick, then, is to develop a system of tagging that works. If you have a good tagging structure for Things, you can share it on the Things wiki (on the Real-world tagging examples page). There are two useful entries there to help get you started. Hopefully more tagging gurus will share their ideas and solutions. For more on tagging, check out Ian Beck's TagaMac site (particularly his intro to tags).

By the way, wouldn't it be nice to have a dedicated wiki for community-contributed tagging solutions, usage examples, and tips for all Mac apps that support the venerable tag?

2. RapidWeaver 4 first impressions

RapidWeaver 4
You may have heard that RealMac Software's RapidWeaver 4 came out this week. The most noticeable difference in this Leopard-only upgrade is the user interface, but there are also some significant under-the-hood improvements. If you are upgrading from an earlier version, ensure you update your third party plug ins first, then install the upgrade.

The new interface meshes well with the 'Leopard look' and is sleeker and easier to look at. It also includes a far amount of eye candy (e.g. black pop up windows, iconic representations of your files flying past during file open and upload). In short, it looks good. Note to RapidWeaver: I don't need to see each file loading when I start up RW. Just show me the progress bar. All those file icons whipping past is a nice use of Core Animation, but it's superfluous. Same goes for the file upload progress indicator.

I like the new toolbar that runs across the top of the app. At first, I was lamenting that I could not customize the shortcuts on the toolbar. Then, upon further inspection, it dawned on me that everything I need is already there. Good design.

The left-hand sidebar icons that represent individual pages of your site are now easier to recognize. RW pages are easy to pick out, as are third party plugin pages (e.g. a Blocks page now looks, appropriately, like a big yellow block).

One thing I don't like is the 'Add a new Page' view in the UI — it looks pretty, but I can't see the version number of my plugins as I could in earlier versions of the app (I tried clicking on the plugin name, as I would in Finder to reveal a long file name, but this had no effect). This used to be an easy way to see if I had the most current plugins installed.

There are now four new themes. You can now search through your themes or filter them (based on RW version, or if they originated from a third party). I like this. The one minor problem I've noticed is this: if I change the theme view to display smaller icon sizes, it doesn't stick. Once I close the document and open it up again, the theme previews are once again set to the default size (which are a bit too large).

One of the biggest changes is the adoption of a new file format based on standard XML. This is good news for people with very large sites, and good news for third party integration possibilities. I can vouch for this: publishing is dramatically speedier.

Be sure to check out the new Extras folder in the download. It includes a well-designed new PDF manual, the SDK for Theme development, and an assortment of web badges to add to your site.

I'm quite happy with this update, although I could not find a changelog anywhere on the RW site that clearly delineates what's new. I'm sure it's there somewhere.

And speaking of the RW website, it also received a major refresh (RealMac does this with each major release, offering up their previous site design as a new RW template).

The RapidWeaver forums have also been totally revamped. There is now a main community discussion section, a technical support section (which is now the primary means to get technical support for RW), and community forums in various languages other than English. A note for people who were used to the old forum: look for the search function inside the categories. It looks good, but I was disappointed to see that my account indicates that I've not made any posts (i.e. it appears my account was reset with the new launch. I don't know if other users face the same situation).