commentary on troykitch.com

Mon, 12 May 2025 20:52:00 -0400

Good interview on Late Night Linux with Alex Moore of Open Web Advocacy about the potential breakup of Google and solutions that would protect/benefit the open web (and not kill Mozilla/Firefox). pca.st/podcast/d…

Wed, 07 May 2025 19:56:29 -0400

Last week, I ended more than 30 years of public service as a federal employee and Air Force officer. The people I worked with over the decades were dedicated, amazing people who care deeply about what they do. But there’s a special place in my heart for NOAA, where I spent the past 17 years. Simply put, it’s the best mission with the best people, and I was privileged to work there.

Alan Watts, South Park style

Tue, 19 Mar 2013 17:05:29 -0400

A couple of days ago, Open Culture highlighted some Alan Watts talks that were animated by the creators of South Park back in 2007. That was news to me. What an unexpected pairing. If you enjoy these videos, be sure to see the 'related content' links at the end of the Open Culture post.

My exploration of the quirky, entertaining, informative, and often enlightening talks of Alan Watts began about 12 years ago when I started studying Zen Buddhism with his introductory book, 'The Way of Zen.' That fairly dry book led me to a raft of Watts audio recordings. Listening to a Watts lecture is a completely different experience. You may not agree with everything that he has to say, but it may lead you to think about the world quite differently. I think the bulk of his talks stand the test of time (although you may notice beat generation lingo and the occasional anecdote that would be considered quite politically incorrect by today's standards).

If you're unfamiliar with Watts, YouTube is a good place to start for some free content. Despite what some of the online fan comments convey, it helps to know that Watts didn't see himself as any kind of a guru. He said he was a mere 'spiritual entertainer' with 'nothing to sell.' Alas, decades after his death, the Alan Watts collection of audio recordings are now for sale (and they aren't particularly cheap). Years ago, I subscribed to a free Watts podcast that presented highlights from many of his talks. I checked to see if it still existed today. Apparently it does, but it appears that it has only recently been relaunched or refreshed. There is only one available episode which was published just a few days ago.

I was surprised to see that the people behind the podcast and the audio collections (the primary being Mark Watts, son of Alan Watts) also offer an iOS app which, while also pricey, does include 21 hours of lectures. I admit that I've added this app to my 'maybe someday' list. I also own a lengthy audiobook that I think is worth the price of admission, given that I've listened to parts of it many times. Final note: looks like the nonprofit behind all of this Watts merch, curiously called the 'Electronic University,' has big plans for the future. At least we know they aren't spending it on pizza and beer.

I Won't Miss Google Reader

Thu, 14 Mar 2013 19:50:32 -0400

I've used Google Reader for years, but I won't miss the service when it shuts down later this year. There are plenty of alternatives (and more on the way). A few of the more intriguing choices are Feedly, Feedbin, Fever, and NewsBlur.

Like many users, I never actually visit my Google Reader page. I rely on third-party services that suck in my Google Reader subscriptions. For the desktop, I use Feedly. For iOS, I use Reeder. Will it matter that I'm no longer using Google Reader on the back-end? Not really. I take solace knowing that I'll be using fewer Google services. My main concern is that this may be part of a broader trend with Google: trying to funnel us all into Google+ and clamping down on how (and if) third parties can use Google services. I wouldn't be all that surprised if Google were to lock down Gmail someday soon so that it could only be accessed via Google's mobile apps or their web-based service. It is an ad-based company, after all.

In any case, of the many alternative news aggregator services, my bet is that Feedly will rise to the top of the pack in terms of popularity. They're poised to seamlessly transition existing Google Readers (without any required user action). That's very handy, but it would only go so far if the service was so-so. On that front, I think the Feedly experience is one of the best out there. It looks great, it's easy to customize to fit different workflows and visual preferences, and they're aggressively honing the service to make it better.

As an example of this, I've just rediscovered Feedly's mobile apps. I've used Feedly on the desktop for quite a while and like how easy it is to view and manage feeds in various ways. While I tried the Feedly iOS apps early on in their history, I wasn't drawn in. Reeder was still a better experience on iOS. However, I tried the apps again last night. I'm glad I did. These apps have come a long way and I'm fairly convinced that they'll work for me quite well.

As an aside, I also enjoy news aggregation services like Zite and Prismatic, but I tend to put these sort of services in a different category as they focus on presenting stories based on reader interests. They are fantastic for discovery and casual browsing and are certainly worth a look. Lastly, you may note that I haven't mentioned Flipboard anywhere in this article. I must be one of the few people out there who just don't care for it. Nothing personal, Flipboard. I note it here, though, because it's an alternative highly-regarded reader that is also certainly worth a test drive.

On Apple

Thu, 14 Jun 2012 19:06:37 -0400

A few loosely-formed notes related to Apple's latest announcements:

The Retina Macbook Pro is lovely. I'm not planning on purchasing it, though. If I were going to get it, I'd spring for expensive upgrades (16 GB of RAM, largest hard drive), as I've read that there is apparently no way to upgrade this machine. I also have a more existential concern: if were to buy a Retina laptop, would I still be able to tolerate my crappy external monitor?
The $20 upgrade fee to install Mountain Lion on all your Macs is a good deal.
I'm lamenting the unmistakable signs that the desktop hierarchical file system is going the way of the floppy drive. App libraries are in, in which each app houses its own files and data, iOS style. I suspect that, within the next iteration or two of OS X, the file system will join Console, Terminal, and Activity Monitor in the utility bin. And as with most Mac utilities, it probably won't be used by many. Still, as long as access to the file system remains, I'll be OK.
Here's one thing that worries me about app libraries. A lot of people organize files on the Mac by topic, not by app. For example, I have documents (created with many different apps) that are related to my house that I've tagged and filed away in one place. How will a walled-in app library solution allow me to organize documents across apps? Maybe a tagging solution will be offered. And what of plain text files, which may be opened and manipulated by scores of iOS and desktop apps? That's the beauty of the flexibility of Dropbox text file storage. It's so very flexible.
Speaking of files, I love my PathFinder. And EagleFiler. And Launchbar. With every OS X release, my insecurity grows about the future of these and many other desktop apps. Imagine how the developers feel.
Every time I see more iOS features come to the desktop, I can't help but think, 'Winter is coming!'
Apple demos of new OS features are consistently drool-worthy and slick, but they need to help us users more in terms of follow-through. My point is that Apple could do a much better job in documenting how to use their apps and operating systems. Updates come fast and furious, but new features and usage scenarios are poorly documented.
I'm surprised that Apple has yet to offer a better password solution for logging in to web-based accounts across devices. Stated another way, I'm surprised that Apple hasn't yet Sherlocked 1Password. Couldn't you see Apple offering a password solution that syncs across your Mac(s) and devices via iCloud, but only works with Safari to encourage browser lock-in. Speaking of, does anyone know of a site that lists all third party apps that have been Sherlocked over the years?
Passbook looks promising. I hope it expands to include supermarkets, chain stores, and gas station membership bar codes. It's the 21st century. Why do I still need a Petco plastic dongle on my car keychain?
What of Dragon Dictate? Curious that I received a newsletter from Nuance for the first time in a long while on the day of the WWDC keynote offering a special discount to buy Dictate for Father's Day. And I received another similar email today. So I'm wondering if the new OS X dictation feature will obviate the need for Dragon Dictate ... or if this product will differentiate itself by offering a more robust voice-recognition package for Mac. I should note that I'm a happy Dragon Dictate user.
Facebook integration thoughts: blah. I'm not a fan.
Siri's new ability to open an app by name isn't enough. What if I don't remember the name of the app? This is a good step forward, but we need more and better ways to navigate our hundreds of iOS apps. By keyword, for example. Wouldn't it be nice to ask Siri to serve up all weather-related or board game apps?
The Mac Pro update was weak. Did you see that the Mac Pro had a little 'new' tag on it in the Apple Store on the day of the keynote? The next day, that notation disappeared ... no doubt because of the deluge of feedback from outraged power users who were expecting a real update. That won't come, apparently, until next year.
iTunes remains a bloated mess.
When on Earth is the iWorks desktop suite going to be refreshed?
iOS, iTunes, iLife, iEverything. Am I the only one who is sick of the 'i' thing?

It's May!?

Tue, 03 May 2011 21:01:40 -0400

Acorn 3 last week (while it was still on sale) based on rave reviews from trusted sources. I used it to prep this image collage. I've been using Photoshop since the 1996, so this is a significant change.

Will it replace Photoshop? Maybe, someday. I'd like to be able to migrate away from Adobe, mainly because the software updates are expensive; I, a relative power user, really don't need many of Photoshop's capabilities; I find I need the other Adobe tools in the Creative Suite (web edition) less and less; I like supporting indie developers.

The problem is that my Photoshop workflow has evolved over many years. I can whip out images quite fast with the tool. Acorn appears to offer many of the tools I need (if not most, to be honest), but learning a new app and getting that speed back is going to take some time.

Learning to use Acorn efficiently feels akin to the time, years ago, when I learned to type in Dvorak instead over Qwerty. The above image would take me a minute to create in Photoshop. It took me 15 minutes in Acorn. But that's to be expected.

So far, it's doing the job well ... and it's fast, fast, fast. I also appreciate many of the little touches in Acorn that make it pleasant to use (e.g., when I add a guide, I'm shown the pixel measurement in a little bubble window as I scroll the guide into place). And I'd be remiss if I didn't mention that it supports all of my Dvorak-Qwerty keyboard shortcuts, which is something that I can't say for my version of Photoshop (CS3). So I'm sticking with it as my primary editor to see if I can make the switch. Even if it doesn't meet all my needs, I still have Photoshop CS3 to fall back on if I need more advanced features. My hope is that I won't need to upgrade to the newest CS version of Photoshop. Ever.

Apple's Last Mouse

Sat, 05 Mar 2011 21:23:48 -0400

I finally broke down and bought an Apple Magic Mouse a couple of weeks back to replace an aging Logitech MX Revolution. I'm happy with my new input device, but I suspect it will be the last Apple mouse I ever buy. That's because I'm convinced that this is Apple's final mouse.

When I first started using it, I thought of the mouse as a hybrid device that cleverly combines old and new input ideas. After using it for a while, I've started to think about it as a transitional device. The Magic Mouse isn't about the mouse at all. It's all about the Multi-Touch surface.

My guess is that Apple will soon proclaim the mouse dead and drop it from their product line. Only the Magic Trackpad will remain for desktop computers.

Is the Magic Trackpad a superior input device? Based on my experience using the Trackpad on my Macbook Pro, I'd say it's better for most tasks but not as good for tasks that require fine control. The Multi-Touch, finger-driven interface is great, but it would be even better to have a large Trackpad that could transform into a Wacom-style pen tablet device. Perhaps a gesture could toggle modes.

Of course, even touch surfaces may someday be obviated by eye- and voice-controlled desktop computing. I can see how such future tech might work well for routine tasks, but I wager we'd still need some sort of physical input device for precision work (e.g., detailed selections, drawing). I bet that device will look a lot more like a Trackpad than a mouse. It could also look like an iPad running a Trackpad app.

Vonnegut's Biographer

Tue, 01 Mar 2011 08:09:58 -0400

Author Charles J. Shields has started a blog about writing 'And So it Goes,' a Kurt Vonnegut biography due out this November. What better name could a Vonnegut biography have, really? I look forward to reading it. I'm always struck by how Vonnegut talked in the same fashion as he wrote. From Shields' post about his first meeting with the author:

He walks rather slowly, loping along, and stoop-shouldered too from writing for nearly sixty years. During the walk, we made small talk. Nothing memorable. I had a strange feeling of not being able to get much of a purchase on the conversation. Vonnegut doesn’t converse with you as much as make pronouncements. Apropos of nothing, he mentioned that only one-third of New York City public school students graduate. “Most of them who drop out are black,” he said. “Slavery was not such a good idea. My hero, Voltaire,” he went on, “speculated in the slave trade.”

When we reached the restaurant, the owner, a tall, slim blonde man in his late thirties opened the door and beamed. No one else was there.

“Welcome on a cold and rainy day,” he said, in a Dutch-accented voice.

“This is my biographer,” Vonnegut said, indicating me.

“Well, it’s about time,” said the restaurateur happily.

“No, it isn’t,” Kurt replied with a shrug. “It’s too late.”

Vonnegut died months after they met. Shields plans to post a new entry each Saturday chronicling his five-year journey to write the biography.

I've read and own nearly all of Vonnegut's books. Slaughterhouse Five is certainly great, but my all-time favorite is surely Cat's Cradle. If you're a fan, do yourself a favor and get a copy of 'Kurt Vonnegut's Audio Collection.' It includes Slaughterhouse, Cat's Cradle, Breakfast of Champions , and short stories from Welcome to the Monkey House, all read by Kurt Vonnegut. Even if you don't like audio, you owe it to yourself to hear Vonnegut reading his own works.

On Finite & Infinite Games

Sun, 27 Feb 2011 00:14:43 -0400

Wellcome Image Award. This small collection led me on a small tour-de-link this evening that began with the offerings of The Wellcome Library, turned to the ever-absorbing Tree of Life Web project, and ended with thoughts about IBM's Watson.

How did I get there? I'm not sure. I do know, though, that I found myself looking up the James Burke Knowledge Web somewhere along the way—a project that aims to serve as a counterpoint to specialized, stove-piped knowledge by connecting overlapping bits of history, technology, science, and culture. I used to read Burke's 'Connections' column in Scientific American and recall, long ago, watching episodes of the TV series. I've loosely followed Burke's web project for many years, hoping it would take off. Unfortunately, the site looks much the same now as it did when I last checked several years ago. I think it's long been surpassed (or, rather, bypassed) by other collaborative projects, namely Wikipedia.

Yet I don't think today's offerings on the Web come anywhere close to meeting the intent of the Burke project. The nearest example I can think of that emphasizes discovery across disciplines and through history is the Wikipedia Game, although it's only a shadow of the bigger idea.

While searching for the rules of the Wikipedia Game, I inadvertently came across a reference to something altogether new to me, called The Game:

The objective is to avoid thinking about The Game itself. Thinking about The Game constitutes a loss, which, according to the rules of The Game, must be announced each time it occurs. It is impossible to win The Game; players can only attempt to avoid losing for as long as they possibly can.

Funny stuff. This obscurity reminded me of one of the first philosophy books I ever read: Finite and Infinite Games by James P. Carse. It's an abstract book that I find myself revisiting over the years, as I've found that it means different things to me as I grow older. It's what you might call a long-term reading experience, in much the same way that Sun Tzu's Art of War isn't something you really read. The content is best sampled, sparingly.

Of course I had to look up the Carse book in Wikipedia, too. I was delighted to find a reference there to the Clock of the Long Now, which is a project to create a 10,000 year clock. This interesting idea comes from the Long Now Foundation—another site which I frequent—dedicated to long-term thinking. If there's one thing we humans need to do more often, it's surely long-term thinking.

What do finite and infinite games have to do with long-term thought? I'll quote what seems to be the most-often quoted part of Carse's slim book (from the first chapter):

There are at least two kinds of games. One could be called finite, the other infinite. A finite game is played for the purpose of winning, an infinite game for the purpose of continuing the play.

The Long Now is about playing the infinite game. What could help us become better players? At least one answer is to improve our ability to connect the dots between our history, technology, science, and culture.

I wound up my evening Web surf with a really interesting post about IBM's Watson performance on the Jeopardy! game show. Watson certainly put in an impressive performance, demonstrating how computing power is starting to make inroads into the realm of knowledge and language. Certainly, it showed great promise at answering questions based on ambiguous, misleading, and subtle clues (with notable exceptions). Perhaps we should introduce Watson to the Wikipedia Game. Then we could see how it does at assembling Burke's Knowledge Web. I bet Watson could turn up some interesting connections.

Rethinking Mailplane

Sat, 23 Jan 2010 21:43:55 -0400

Following yesterday’s Mailplane post, I received the following comment from Mark Munz, the developer of TextSoap (an app I purchased at full price in 2008 and greatly value):

Mailplane’s price for a year’s usage = $0.07/day. I bought it 2+ years ago, so the cost for me has been less than $0.03/day. We’re all on tighter budgets today. That’s fine. You can wait for another promo opportunity to come around. You can list out missing features that would add more value to the package. Both are reasonable responses. But to just publicly devalue a developers efforts like you did is completely unfair. You apparently want an app that cannot be sustained by the developer long term. Honestly, there is nothing worse than public price whining, except maybe price whining about a relatively low price point.

This really gave me pause to think about what I wrote and how I wrote it. After mulling it over, I’ve concluded that he’s right about the price. If you consider the price of an app based upon daily use, the cost equation looks quite different. And a mail client isn’t an occasional-use application. It’s something that is used all the time. So is $25 too much? What I realize now is that this is the wrong question to ask. What I should have asked is if it’s worth it to me to pay the $25 registration fee. This is an entirely different question, and it leads to the next point.

This should be a ‘yes’ or ‘no’ decision. Not a ‘maybe not now, but I’ll keep using it past the expiration’ decision. I regret that I advocated using the app beyond the trial date. I’m going to make a rule for myself to either delete an app or buy it after the trial period. While it’s true that one can keep using the scaled-back version of Mailplane past the 30-day trial (which, as I said yesterday, is a classy thing to allow and is not at all common), is it the right thing to do? No, it’s really not. The right thing to do is to make a choice at some point within the trial period. If you like it, buy it. If you don’t, delete it.

One can argue that Mailplane is just a Google front-end, or one can argue that it’s a tightly-integrated, feature-full mail app. I think it’s somewhere in between right now. The important point is that I had a lengthy trial to check it out, and now I should choose. For me, I think my last post makes it clear that I really like Mailplane. While I may have come across as whiny about the price, I hope my comments didn’t come across as a devaluation of the developer’s efforts. That was not my intent. I consider myself an ardent supporter of indie Mac developers.

As Mark said, budgets are tight all around. I’ve been thinking a lot today about the effect of low prices in the iPhone/Touch App store (not to mention the glut of bundle deals over the past few years) on evolving perceptions about what Mac desktop apps should cost. Are we starting to expect to pay only a couple of bucks? Did that play into my thinking about the cost of Mailplane? Perhaps so.

What I’ve realized is this: if we all start to expect to pay less and less for Mac desktop apps, we may end up in a place where we have very few indie developers left. That would be terrible. As I’ve noted before on this blog, indie third-party apps are the best part of using a Mac. And that’s another important point about cost that I’m going to keep in mind going forward: paying the registration fee is as much about supporting a particular developer as it is about supporting the community.

So I went back and looked at the features I like about Mailplane: access to all of my accounts in one place, tight OS integration, easy photo resizing, drag-and-drop support, Address Book integration, signature and snippet storage, and UI tweaks that let me make my Gmail accounts look great. Is this worth $0.07 a day to me? You know, I think it is.

So I’ve changed my mind. I’ve decided to buy Mailplane. I was wrong. Thanks for the comment, Mark.

A Greener Apple?

Tue, 12 Jan 2010 21:07:39 -0400

I received my iPhone AppleCare warranty extension in the mail this week. Above, you can see the included shipping material and Apple packaging.

The important part of this package is a registration number printed on one small card. This number must be entered on Apple's Web site to activate the warranty.

Let's review this process: I order AppleCare for the iPhone online. The only available delivery option is to have it mailed to me. I wait for a week for the package. It arrives in a box. Inside this box, I find packaging material, a printed packing list, and an AppleCare box. I tear off the shrink wrap from the AppleCare box. Inside, I find a small pamphlet containing the AppleCare Protection Plan and a small card. The small card contains a printed registration number and directs me to go online. Once online, I'm prompted to enter the registration number and my iPhone serial number. Seconds later, I receive an email from Apple. It is an AppleCare Protection Plan Certificate. Among other useful information, this certificate contains the AppleCare registration number, my iPhone serial number, and a link to the full Protection Plan documentation.

Hey, Apple: do you see anything wasteful about this?

Apple Feedback | A Greener Apple

The DNS choice

Sun, 13 Dec 2009 13:42:52 -0400

Last week, the tech world was abuzz with the launch of Google's new public Domain Name System (DNS) resolution service.

Since I posted a while back about OpenDNS, I thought I'd share my thoughts on this subject. The main question I set out to answer is whether or not I should switch from OpenDNS to Google's Public DNS?

As I began this experiment, my most important criteria was speed. Which service offers the fastest browsing experience? To answer that, I searched around and discovered this helpful post on TechSutra — Google DNS vs OpenDNS: Google Rocks for International Users.

One of the readers over at TechSutra (Stevan Bajić) wrote the following bash script to test out the speed of four popular alternative DNS services. To use this script, run this in terminal (you can enter any domains you want here):


#!/bin/sh
isp=$(dig +noall +stats 2>&1 | awk '$2~/^SERVER:$/{split($3,dnsip,"#");print dnsip[1]}');
m="-------------------------------------------------------------------------------";
s="                                                                               ";
h="+${m:0:25}+${m:0:12}+${m:0:12}+${m:0:12}+${m:0:12}+${m:0:12}+";
header=("Domain${s:0:23}" "Your ISP${s:0:10}" "Google${s:0:10}" "4.2.2.2${s:0:10}" "OpenDNS${s:0:10}" "DNS Adv.${s:0:10}");
echo "${h}";
echo "| ${header[0]:0:23} | ${header[1]:0:10} | ${header[2]:0:10} | ${header[3]:0:10} | ${header[4]:0:10} | ${header[5]:0:10} |";
echo "${h}";
for i in "lifehacker.com" "facebook.com" "viewfromthedock.com"  "reddit.com" "tb4.fr" "bbc.co.uk";
do
  ii="${i}${s:23}";
  echo -ne "| ${ii:0:23} |";
  for j in "${isp}"  "8.8.8.8"  "4.2.2.2" "208.67.222.222" "156.154.70.1";
  do
    r="${s:10}$(dig +noall +stats +time=9 @${j} ${i} 2>&1 | awk '$2~/^Query$/{print $4" "$5}')";
    echo -ne " ${r:${#r}-10} |";
  done
  echo -ne "n${h}n";
done

I ran tests at different times of the day, and on different days. For me, OpenDNS and Google were consistently fast. Results for Level3, DNS Advantage, and my ISP varied widely (sometimes I'd get decent results, sometimes response times were abysmal).

While the results I received from Google and OpenDNS were best, the difference in speed between the two was negligible. We're talking milliseconds here, after all. I don't think I'm really going to notice the difference between a response time of, say, 11 ms and 13ms (although research indicates that milliseconds do makes a difference).

One think to keep in mind is that the initial test you perform may return slower results than subsequent tests for some obscure sites. The first time you search for www.threetastes.com, for example, (my wife's blog) the DNS service will likely have to go out and get this IP address from an authoritative server. After that first lookup, the IP will be cached with the DNS server, so the response time will be quicker for subsequent tests. In short, run multiple tests.

My results jibe with those coming in from readers at TechSutra: that OpenDNS may have a slight edge for many U.S. locations, while Google DNS may have the edge for users outside of the U.S. Best to test it out the alternatives for yourself.

So, I've established that Google DNS and OpenDNS offer comparably faster DNS lookups compared to my ISP. Both services also offer security features to make browsing safer (my ISP may have these features, but I have no way of knowing what's going as these details aren't published. I have greater confidence that Google and OpenDNS DNS servers are not and will not be compromised).

Now, which to choose?

1. Do I want to use yet another Google service?

I'm not too worried about this. Google privacy policy is very clear. I've experienced no cause for concern with my Google services.

2. Do I have a problem with the way OpenDNS operates?

When I began this comparison, the answer was 'not really.' After pondering this for a while, I have to say I do have a problem. With OpenDNS, if you type in a domain that does not exist, you are redirected to an OpenDNS ad-based search page. This is bad behavior. I knew this already, but I didn't worry about. I turned off NX Domain redirection in my OpenDNS user settings. Here's the part that annoys me: OpenDNS describes this feature as 'typo correction,' but say nothing about how this is tied to redirection to their own ad page if the domain can't be resolved. They should take a cue from Google and explain this more clearly. Sure, this service corrects typos (changes .cmo to .com, for example), but this is only a minor feature of a service that's really about generating revenue from the mistakes people make in entering URLs. In addition, when you perform a Google Search using OpenDNS, your request is redirected to an OpenDNS server before going to Google by default. This may also be turned off (by unchecking 'Enable OpenDNS Proxy') but it's not really clear how to do it. And let's face it, most users aren't going to mess with OpenDNS advanced settings. Lastly, you must have BOTH 'Enable OpenDNS Proxy' and 'Typo Correction' turned on to enjoy the benefits of OpenDNS' content filtering features (one of the big reasons people like OpenDNS).

Here's the bottom line: OpenDNS offers a fast DNS service that includes many extra free or pay features. It's a good option if you need those extra features and aren't worried about the way the service handles your requests. The main gripe I have with OpenDNS is that they are not transparent about how they're doing business. Google, on the other hand, offers a fast DNS service and reliable security features. It's a good option if you don't need extra bells and whistles.

Think I'll switch over to Google DNS.

VMWare 3: Good Product, Terrible Ordering Process

Mon, 02 Nov 2009 23:53:01 -0400

Here is an example of a confusing, muddled online purchasing experience.

It began well enough. I decided to upgrade to the latest version of VMWare Fusion 3 prior to installing Windows 7 on my Mac. I had heard that VMWare's virtualization offered faster boot times, better integration with the Mac OS, and best-in-class support for the 64-bit version of Windows 7. I started my journey by reading up on the new features on the VMWare site. Then I read about what would be included with my purchase:

I hesitated. Did I really need to pay $20 more? Was this indicating that VMWare intends to release version 4.0 within the next 12 months? Are they saying that, with the basic $40 upgrade fee, I can expect to pay $40 again within a year for version 4? And that paying $20 now will save me $20 down the road? That might be worth it, but I didn't have enough information to make the decision. Who knows? They aren't telling. They just throw it out there that it may be a good idea to 'protect your investment.' Nothing explicit is stated. In the absence of clarity, I decided to go with the simple $40 upgrade. I reasoned that the last point upgrade occurred more than 12 months ago, so I'm probably OK with the basic upgrade. I imagine many a consumer will opt for the 'protect your investment' path. I hope it works out for them. VMWare should more explicitly state what this 'protection' offers. As is, it seems like a cheesy ploy to make some extra cash.

On to the next step. Next, I'm presented with options to 'add functionality' to my selection.

This step in the ordering process is particularly frustrating. It's also devious. For $30 more, I could choose per-incident email support for one incident per year. By clicking on the link for this option, I received an explanatory pop-up message indicating that this would afford me email/phone support from a Technical Support Engineer. I would also get 'documentation, Knowledge Base articles and discussion forums through the VMware web site.'

Do I need this? I don't think so. I had just read on the previous page that my $40 upgrade fee comes with 18 months of free email support. And documentation, forums, and Knowledge Base articles are complimentary for all registered users of VMWare Fusion. So what does this 'added functionality' get you? Nothing that you probably couldn't figure out from the forums. And if you do need to send an email to VMWare to get help, you can do so without spending extra money. They claim target response times within 24 hours for all severity of problems. That's pretty good free support.

I say this step in the ordering process is devious because it's poorly explained, and I think deliberately so. The explanatory pop-up window is vague, and there's no link anywhere to the VMWare Support Options page, where all of this is explained in much greater detail (I tried to get there by choosing a 'Support' link located at the top of the 'Customize Your Order' page, but I was taken to a page entitled 'Buy VMWare Support.' Here, I was presented with yet another offer to purchase per-incident support).

Last point: the design of this page is such that the 'Add to Cart' button is clear and obvious, but the 'No Thanks - Proceed to Checkout' link is small and unobtrusive. I've seen this sort of thing in many places around the Web, as I'm sure you have. It's a subtlety designed to get people to spend more money, simply because many people aren't paying attention. This sort of thing is not customer friendly. It's customer hostile.

At any rate, I moved on. After I made my purchase, I was directed to a download page. Here, I was presented with yet another confusing choice: do I want to download the full or the light version?

Aha. It turns out the the light version only comes with VMWare tools to support the Windows and Mac OS. The full version includes support for a wide variety of operating systems. Why wasn't this important point mentioned in the first place?

I don't want to sound like an Apple snob here, but I don't have experiences like this when purchasing third-party software for the Mac. When I buy software, I expect high-quality software. And my expectations extend to the online presence of the developer: I expect the design and messages on the developer's Web site to focus on generating a positive customer experience through the entire process (to include purchasing and upgrading). I don't expect what I used to experience all the time when buying software online in my Windows days: vague descriptions, bundled 'complimentary' subscriptions, shifty designs to encourage click-through on money-making bits, and other clever marketing ploys that emphasize making money over concern for the customer.

Message to VMWare: this kind of nonsense does not inspire customer loyalty. I could pack up and move to Parallels. You should really treat me better.

Now that I've got that off my chest, I'm happy to report that the new version of VMWare works quite well. I'm happy with it.

If you do buy VMWare Fusion 3.0, be sure to download the free Take Control of VMWare 3 from TidBits. It's free thanks to sponsorship from VMWare. The Take Control e-books are great, by the way — I've purchased several and find them to be excellent references. They usually cost between $10 to $12 bucks a pop, so this is an exceptional offer.

Kayaking to Costco

Sun, 09 Aug 2009 16:34:55 -0400

Last week, we discovered that my wife had not updated her Google Maps home location on her iPod Touch since our move to Maryland last year. As far as the little device was concerned, we still lived in Ewa Beach, Hawaii. We found this out because we had to travel to a Costco in Virginia from our home and needed directions. We usually use my iPhone to dial in a driving route, but on this occasion my wife fired up her Touch. The directions we received gave us a good laugh, and I thought I'd share a couple of screen shots. Someone at Google has a sense of humor.

Going Offline in Maine

Sat, 20 Jun 2009 15:57:55 -0400

We’re about to head North to my home state of Maine for a couple of weeks, a place I haven’t lived for 20 years. Over the past two decades, I’ve moved from Colorado, to Boston, to Guam, to Germany, back to Boston, to Germany again, to Hawaii, and (most recently) to Washington, DC. For work and pleasure, I’ve had the privilege of traveling throughout Southeast Asia, the Middle East, Africa, Europe, and around the Pacific Rim. Yet I still consider myself to be from Maine.

What I’ve missed most about Maine over the years, aside from family, is the remoteness of the place. At points past Bangor, you can still get properly lost. There’s the Allagash Wilderness Waterway, a natural water park over 90 miles long best seen by canoe. There’s Baxter State Park, where you can hike to a distant pond, cast your fly rod all day, and not once hear or see another human.

And there’s a vast section of unnamed townships between Bangor and Eastport riddled with lakes, covered by trees, and connected by logging roads. It’s one of many places in Maine where moose and deer outnumber people. It’s here that we’ll be staying with my folks at their camp on the edge of a very large lake sparsely populated with a few camps, cabins, and campsites. It’s a quiet place. It’s far from other people, electricity, running water, or many of the other amenities we’re accustomed to in our urban environment. And we can’t wait to get there.

When I was a kid, I used to explore the world with the aid of a small shortwave radio and dream about leaving Maine. I would often spend hours at night, alone in my room, slowly churning through the channels. I could usually get Voice of America and the BBC. I would often pick up French language stations from Quebec. I once picked up an English language broadcast from Cuba. And, weather permitting, every so often I would pick up broadcasts in German, Chinese, or Russian. It was exhilarating.

These days, I experience much of the world through the glare of LCD screens. At work, I spend the bulk of my days in front of dual monitors, shuffling between applications and responding to e-mails. At home, I often find myself sitting in front of another set of dual monitors, shuffling between a similar bunch of applications. And wherever I go, I carry my trusty iPhone. When I’m not working on a project, I’m likely managing multiple e-mail accounts, or floating between different social media sites, or surfing the Web, or doing something online.

While I’m a big fan of technology and gadgetry, the amazing ease and convenience many of us have grown to expect comes at a cost. Today, I can casually read news, hear radio stations, or watch broadcasts from all over the world. I can chat with friends in Europe as if they were next door. I’m never disconnected from the Internet. Yet I rarely feel that sense of mystery and exploration that I experienced surfing for distant voices over the airwaves.

That’s why I still like to listen to shortwave from time to time. It takes work. You need to find the right bands, you need to dial slowly, and you need to rely on chance because reception is tied to atmospheric conditions. Sometimes you find interesting broadcasts, sometimes you don’t. Sometimes you only pick up the background radiation of the universe. In all cases, you can only listen. I like that.

I’m looking forward to visiting Maine. It’ll be nice to get away from the city and unplug for a while. I’ll also be taking a shortwave radio. For an hour or so during the trip, I plan to canoe out into the lake at dark, put on some headphones and see what I can tune in.

Interesting stuff

Sat, 30 May 2009 10:29:08 -0400

A few notes of interest.

1. MacUpdate Spring Bundle: Yet another bundle for $49. Standout included applications are TechTool Pro, Parallels, Circus Ponies Notebook, and NetBarrier.

2. Google Wave: What would E-mail look like if it were invented today? Check out this video preview from the Google I/O developer conference. Pretty interesting and ambitious (and it’s open source).

3. Adobe CS4: Dvorak and WebKit. I recently learned two interesting bits about Adobe CS4. First, CS4 drops Opera as a built-in rendering engine and replaces it with WebKit (the open-source browser engine used by Safari and Chrome, among others). That will fix the problem I encountered with Opera. And for Dvorak users out there, I received word from a reader that Adobe CS4 now correctly handles Dvorak and Dvorak-Qwerty. Finally.

4. QIDO: A company called KeyGhost in New Zealand is now offering a hardware device that plugs into a USB keyboard and allows one to convert from Qwerty to Dvorak instantly without relying on spotty operating system support (especially from Windows) and even spottier application support. They’re sending me one to test out and review. More to come.

5. History of the Earth in 60 seconds. I came across this several months ago. Watch 4.6 billion years of history compressed into one minute. Cool.

6. MIT Media Lab Center for Future Story Telling. I also came across this many months ago and have been meaning to post it. Here’s an excerpt:

Research will range from on-set motion capture to accurately and unobtrusively merge human performers and digital character models; to next-generation synthetic performer technologies, such as richly interactive, highly expressive robotic or animated characters; to cameras that will spawn entirely new visual art forms; to morphable movie studios, where one studio can be turned into many through advanced visual imaging techniques; to holographic TV. It will draw on technologies pioneered at the Media Lab, such as digital systems that understand people at an emotional level, or cameras capable of capturing the intent of the storyteller.

The MIT Media Lab does some very interesting work. The new Center is slated to open in 2010, but research is already underway. Sounds intriguing. Can I work there?

Hidden Opera

Sat, 28 Feb 2009 15:56:00 -0400

Opera is installed by Adobe as part of the Creative Suite.

Turns out Adobe has been using Opera for years as a rendering engine. I've read that it's used in all kinds of places: to display Adobe Help files, in Device Central (to preview how applications would look in different mobile devices), in Photoshop, in Bridge, and in Dreamweaver (which has apparently been using Opera since Macromedia days). I'm sure this is only a partial list.

With a little digging, I found the hidden Opera installation in the bundled contents of Adobe Bridge (you need to view the application's package contents to peer inside).

I discovered Opera was on my system when opening a torrent. Expecting Transmission to open up, I was surprised to see an Opera browser window. This, it turns out, is a common occurrence. If you run in to this, the easy solution is to right click the .torrent file, choose 'Get Info,' and then choose Transmission. Then choose 'Change All' so that all future torrent files will open with Transmission.

While I was a bit annoyed to see a browser I never installed on my machine, I'm not going to do anything about it since it's needed by my Adobe apps. But it should stay there, behind the scenes. I think I know how this happened. I recently reinstalled Mac OS X and reinstalled all of my applications. I installed the Adobe Creative Suite, and I later installed Transmission. When I opened a torrent link, the Mac OS had was still associating all .torrent files with Opera, as that was (prior to installing Transmission) the only application on my system that would accept this file type. That explains why I had to re-associate the file type. So the real problem here is that the Mac OS associated a file type with an application that is hidden inside a bundle. That seems like odd behavior to me.

And since I'm talking about Adobe applications, I can't pass up the chance to rant about Dvorak-Qwerty. All Adobe apps that were once Macromedia apps (Dreamweaver, Flash, Fireworks) function as expected with the Dvorak-Qwerty keyboard layout. All other Adobe apps do not support the D-Q layout.

This drives me crazy. We're now on the fourth iteration of the Creative Suites, and this inconsistency persists. Guess it's time to send Adobe another message.

A telework tale

Fri, 05 Dec 2008 21:54:44 -0400

So, I now have the opportunity to telework once per week. I must say that I like it. Imagine that. But what makes it so great is not so much working in very casual clothing (that's a nice way of saying 'pajamas'), but that I can work on my Mac using tools that I know and rely on.

The thing is, I spend much of my workday at home or the office using the same basic tools: DreamWeaver, PhotoShop, and a text editor. So if I use the same basic software in both environments, why am I so much more efficient at home? Here are some of the reasons I came up with:

1. Launchbar

Launchbar is an application launcher, calculator, easy file opener, etc. It does many, many things. I'm still learning hidden tricks and tips to get more out of this excellent, lightweight application. I expect it to be on any machine I use. When it's not, I get cranky.

2. TextExpander

If you type the same thing over and over again, TextExpander is a godsend. Use it to assign shortcuts to any text you want. I use it for everything from inserting a redirect link to adding a signature block to inserting an image. You wouldn't believe how much time this tool saves.

3. PathFinder

Finder is anemic. Windows Explorer makes me want to cry. PathFinder rules. One feature I particularly like is the ability to save tab sets. I have about five tabs that I like to have open when working on this site. I have three folders I like to have open when working on office projects. I can save each workflow in distinct tab sets, open each up with a click, and I'm ready to go. Having just upgraded to the new PathFinder 5, I'm also digging the split-pane view. At any rate, the main thing I appreciate about PathFinder is how utterly, completely customizable it is. I have honed it over time. It's uniquely adapted to me. It's a weapon. I love that.

4. Spaces

I'm a recent Apple Spaces convert. I didn't think much of it for the longest time, but I'm glad I gave it another look. There are two camps when it comes to using Spaces. Some like dividing up apps into different spaces and some like dividing up tasks within different spaces. It's a subtle difference that you won't really get until you try out both ways. Some may wish to stop reading this paragraph now to prevent a headache. If you want to learn more about the options in Spaces, read on.

To be fair, even if I was using a Mac at the office, I probably wouldn't be able to install many (or any) of the third-party applications listed here due to IT policies. Still, it's worth pointing out how much utility and efficiency result from third party apps. And to be fair regarding my PC use, there are a couple of tiny free PC apps that I use in the office which do contribute quite a lot to my productivity. One is called EditPad. It's a lightweight text editor that sits in the system tray. It offers tabbed pages and does a nice job of stripping out formating on text so I can pop it into a web page. The other is called HotKeyz. This lets me remap my keyboard (I use the Dvorak layout, and this lets me reassign keys so I can still use Qwerty key combos). Unlike the Mac, Windows does not have a built-in Dvorak-Qwerty alternate keyboard layout. What a shame.

So, the difference in how Spaces works is defined by checking or un-checking a preference labeled 'When switching to an application, switch to a space with open windows for the application.' If checked, you will automatically be transported to a space with existing open window for the given app when you select that app (with command-tab). Unchecked, you are not transported to another space when tabbing to an app. Instead, the app is simply selected within that space. You then have the option to open a new window of that app within your space. Alternatively, you can click on the dock icon of that app to cycle through the open windows of that app within different spaces. Note that if you've set up some of your apps to appear only in certain spaces, this won't work as expected. In this instance, selecting an app will not change spaces; but creating a new instance (or page) of that app will transport you back to the space you defined for that app. The solution, then, is to not pre-define your apps to only work within a particular app. Confusing, yes.

I've settled on the later workflow, opting to make each space task-specific, instead of app-specific. I don't have any apps assigned to particular spaces. That way I can have, say, two different TextMate windows open in two different spaces, which is nice when multi-tasking.

Either way (app- or task-based Spaces) works, though. Try both out. What I would really like is to have control on a per-app basis so I could assign a few apps to work only in one space, and other apps to work on a task-management basis within any space.

At any rate, I've finally got Spaces set up in a useful way. I think it can get better, but it's a lot better than what I have on my Office PC...which is basic tabbing through apps. It annoys me to no end that I can only cycle forward through apps on Windows using command-tab. Stupid.

5. TextSoap

I'm also fairly new to TextSoap, but it's growing more useful by the day as I learn how to harness its power. If you deal with a lot of text coming at you from various sources and in various forms (and you need to reformat it for the web or to meet some other style guideline), then TextSoap might be a tool for you. You can use it for simple tasks like cleaning those annoying > marks in emails, or you can learn some regex and really work magic on your text. Warning: not for faint of heart. I'm at the stage where I can't do much (ok, anything) with regex, but I'm giving it a go. TextSoap is still very powerful, though, when you use the more than 100 text cleaners pre-loaded on the app.

6. Hazel

I like Hazel more and more. It's a nice way to automate filing of documents, music files, app downloads, etc. Whenever I download anything to the desktop (or drop a file to the desktop), Hazel takes care of filing it away in the right place for me (it automates color labeling of folders, too). It also has a feature to remove the plist files and other miscellaneous crap associated with a file when you move it to the trash (meaning you no longer need an additional tool like AppZapper). It also takes care of emptying my trash at predefined intervals. Like TextSoap, it's one of those apps that takes a some commitment to learn and set up to your individual preferences, but it pays big dividends.

7. Color-Labeled folders

Such a simple thing. How I wish I could colorize some of my Windows folders. When you are looking at a list of dozens upon dozens of folders, it sure is nice to have a few of your favorites color-coded. I know there's that 'favorites' thing in Explorer, but I hate it. Can't say why. Just hate it.

8. OmniWeb

OmniWeb is not a free browser, which might turn some people off. It shouldn't. It's an amazing browser. Worth every penny. And it's only $15. I bought it a couple of years ago, and haven't had to pay an upgrade fee yet. I most rely on OmniWeb's ability to save groups of pages for easy retrieval in what OmniWeb calls a 'Workspace.' For example, I have four sites that I generally need to have open when working from home. All I need on OmniWeb is open up the 'work' workspace, and all my chosen pages open up. I have about a dozen such saved workspaces for different workflows. I can also take snapshots of pages at particular places. This is handy when I want a site to open and display at a point other than the top of the page. The ad-blocking is also top-notch. As are the per-page setting definitions ... for instance, I set up my father-in-law with the top five financial sites he likes on OmniWeb. Since his eyesight is poor, I adjusted the text size for each site so it was as big as possible without breaking the site. Every one of his favorite sites could handle more or less text size increases. With OmniWeb, I set the optimal large text size so the page still looked good, and it remembers each setting. Brilliant. OmniWeb also has a shared bookmark folder to access bookmarks easily across user accounts. There's much more. It's an incredible browser. It's fast, too.

9. QuickLook

I expect QuickLook to be on all the machines I use. When it's not, I find myself hitting the space bar repeatedly in frustration.

10. Things

I rely on Things to manage my to do list. Everything I enter in Things is automatically synced to my iPhone Things app. And all my 'next up' to do items automatically sync with iCal and Apple Mail. This app is great, and I look forward to purchasing it when 1.0 is released at Mac World next month.

11. Yojimbo

I haven't seen a good note/snippet manager for Windows. I'm sure there is one, but I haven't seen it. There are tons of choices for the Mac. Yojimbo is my current favorite app to collect little items that don't fit elsewhere. I wish they'd update this app, though. It's been a long time ... also wish they'd come out with the ability to sync and store notes 'in the cloud' for remote access, and offer an iPhone version. It's not perfect, but it blows away what I have on my PC. Which is a vanilla linear text editor.

12. VooDooPad

Like Yojimbo, it's a place to dump notes, but it's a different paradigm. It's an elegant little personal wiki. I use it daily. Check out the free Lite version.

13. Bean

I probably have ten or so text editors of various shapes and sizes. After paying more money than I care to admit (I'm a bit of a text editor junkie) I find myself using the free Bean more often than not. It just works well, and it's blazing fast.

OpenDNS + DynDNS + DNS-O-Matic

Mon, 01 Dec 2008 22:11:24 -0400

I finally got around to setting up a few services on my Mac related to dynamic DNS hosting. Having done so, I'm asking myself why I didn't do this long ago.

So, what is dynamic DNS? Here's a brief and imperfect overview. Let's start with DNS, or Domain Naming System. This, broadly speaking, is a service that translates hostnames into numbers that a computer can understand, and vice-versa. It's DNS that allows you to type 'www.viewfromthedock.com' instead of a hard-to-remember number like 69.89.31.161 (an IP address). Your computer has an IP address. All the sites you visit have an IP address. Everything that accesses the internet has an IP address.

The thing about IP addresses is that, for a variety of reasons, there are only a finite number of them to go around.

This affects you directly. Because of this scarcity, your Internet Service Provider (ISP) only has a finite number of addresses to pass out to all the computers using that ISP that wish to access the internet.

The result of this shuffling act means that the address of your computer is changing all the time. That makes it hard to get back to your computer if you are remote and need to connect to, say, grab some important documents. Enter the dynamic DNS hosting service.

The folks at OpenDNS took a look at dynamic DNS hosting and asked 'What else could we do with this?' The result is a service that does a number of interesting things. OpenDNS does not provide you with an unchanging, easy-to-remember hostname (actually, it does track your ever-changing IP address, but only for its own purposes). What it does do is serve as your primary DNS server (instead of the DNS server used by your ISP). You don't need to install any software. You simply need to point your computer (or router) to the OpenDNS DNS servers. Read on if you're not sure why you should care.

This is a service owned by OpenDNS which basically does one thing: it transmits your current IP address to whatever services you are using. In my case, it ensures that both DynDNS and OpenDNS get my latest IP address from my ISP.

So what do I get out of this?

- With DynDNS, I can now use my user-created hostname to help me remotely access files on my Mac using SSH (Secure Shell). If I didn't have DynDNS, I would not know my current ISP-assigned IP address. With it, I always do.

- With OpenDNS, I get a big boost in speed and reliability when surfing the web. In my case (using Comcast), I would often type in a site address and it would take a bit of time for the page to load. Sometimes, nothing seemed to be happening at all. With OpenDNS, I've experienced a noticeable difference in speed, and I've experienced no delays in page look-ups.

- OpenDNS also offers several other added features that make it very worthwhile. Essentially, they've taken a basic service (dynamic DNS) and built in a bunch of extra useful stuff built around it. With this service, I can block access to certain types of sites. I get an added layer of built-in phishing protection. I also get sophisticated error-checking (for those times when I type in 'cmo' instead of 'com,' for instance). For those times that OpenDNS can't quite figure out what I'm looking for, the service offers helpful suggestions. I can also create shortcuts (e.g., I created one for this site that enables me to enter 'vfd' in the browser instead of the full web address). Finally, I can view stats related to all of the visited domains and IP addresses accessed through my router.

- DNS-O-Matic, finally, is a simple service that ensures that DynDNS and OpenDNS always have my latest IP address. If you don't use these services, you may choose to sync your IP address with a whole slew of other similar applications as well. I opted to use this service in lieu of installing the DynDNS client software on my Mac.

All three of these services are currently free. It takes a little effort to set it all up, but it's worth it. If you have no need for a consistent hostname for remotely accessing your Mac, then you may not need a service like DynDNS. However, OpenDNS is worth the effort for the speed and reliability boost alone.

One final note: OpenDNS collects information about your surfing habits, so be sure to check out their privacy policy.

On Dvorak and the future of the keyboard

Wed, 19 Nov 2008 22:48:02 -0400

1. Dvorak-Qwerty redux

I decided to test out Tweetdeck, a new Twitter application in Beta developed on the Adobe Air platform. I like it. But when I attempted to hide the app with the shortcut ?-H ... it didn't work. Then it hit me. It's an Adobe app. Of course it doesn't work. That's because I type using a keyboard layout called Dvorak.

It's a common enough layout that it's included as an international keyboard option for both the Mac and PC. The Mac also has a unique keyboard layout called 'Dvorak-Qwerty,' which I use. This allows one to type using the Dvorak layout, but use Qwerty key combos. It's a thoughtful tip of the hat to Dvorak users who know and rely on standard Qwerty keyboard shortcuts.

Most of the applications on my Mac respect this convention and work very well with the D-Q layout. The glaring exceptions are Microsoft Office and Adobe products. I've given up on Microsoft ever fixing this problem, seeing as the OS still doesn't include a D-Q option (and likely never will). But Adobe? Come on. I can't imagine that fixing this little glitch would take much time. Correct me if I'm wrong, Adobe.

I've written about this on Adobe forums, I've sent in suggestions, I've posted on this topic here and on other blogs. Nothing has changed. While I'm sure that there are not many Dvorak typists using Adobe creative suites who rely on Qwerty key combos, I'm surely not the only one! And, hey, we're paying customers. And those suites are expensive.

Someday, I hope that Adobe will fix this relatively simple thing. Adobe: take heed that Smile on my Mac fixed this same problem with TextExpander with one simple update. I wrote to them about the problem. And it was fixed with their next update a few weeks later. Now that's service.

2. This Dvorak post rocks

So, I got an email a while back from Francis Siefken from the Netherlands, a fellow Dvorak user. He put forward a convincing case that switching the U and the I on the Dvorak keyboard would lead to even greater efficiencies. I love this kind of analysis.

Check out his post even if you don't use Dvorak, if only to appreciate the time and thought he clearly put into this. It seems that his blog may have went into hiatus after this one post (something that I can certainly appreciate!), but it's worth the read nonetheless. As is how he named his son, which also appears on this page. I hope we'll see more posts on his blog someday soon.

My view: why not switch the U and I keys? The point is that the keyboard—our primary interface to the digital realm—must continue to evolve. Dvorak, while imperfect, is arguably an evolutionary leap forward from Qwerty. But why stop there? I say let's continue to perfect the layout of keys to meet our needs.

Note that Siefken emphasizes that the primary benefit of Dvorak isn't necessarily speed. It's comfort. If you're someone who types a lot (as in all day, every day) it may be worth your time to learn Dvorak if you're not already heavily invested in Qwerty. Let the keyboard evolve, and let repetitive stress be damned!

The careful reader might now ask why I don't use Dvorak keyboard shortcuts, preferring instead to keep using Qwerty shortcuts. The answer? The most-used shortcut keys are largely grouped down by the ? key, so it's easier and faster. D-Q is a great combo.

3. On the evolution of the keyboard

And speaking of the evolution of keyboards, check out the Optimus Maximus. It's expensive as hell, but wow. It's the future of keyboards.

And what's Apple doing on this front? Perhaps making an Organic Light Emitting Diode (OLED) keyboard of their own. Will it be cheaper than the Optimus Maximus? Probably. Will Art.Lebedev Studios, creator of the Optimus and other wonderful and expensive design goodies, sue Apple? This might be a story we hear more about next year.

The tyranny of the news reader

Fri, 07 Nov 2008 23:28:33 -0400

I've been thinking lately about news readers. I use NetNewsWire on my Mac and my iPhone. It's a good reader, and I've grown to depend on the automated syncing of my feeds between my desktop and phone. I, like many people, only sync 'must read' items to my iPhone. My Mac client is where I download all of my subscribed feeds.

As an aside, here's how to selectively sync your feeds if you use NetNewsWire. The hard way: You get to these settings by logging into your account (assuming you've created one) at www.newsgator.com. Then you choose 'Settings,' then 'Edit Locations.' From here, you can choose which feeds to track on which platform, among many other options. It takes some work to set up initially, but I find it's useful to only sync selected feeds to my iPhone in the interest of bandwidth. The easier way: Fire up NNW on your iPhone or Touch, then select a feed title. Choose 'Edit.' Then choose 'Delete.' This will bring up an option to unsubscribe from the feed everywhere, or just not sync it to the mobile device. Much simpler.

What I've been thinking about is the creeping tyranny of my feed reader. I've found that I've become quite feed-complacent. I have a large set of feeds that I routinely read, and the feed reader saves me time. That's the purpose of a feed reader, right? But over time, I've found that I don't surf around like I used to.

I tend to prefer my feed reader because it's so fast and easy. The result is that I've been reading the same feeds for quite some time, and I find that I rarely add new feeds these days. As I track a lot of mac-related feeds, I've found that it's a bit of an echo chamber. The same posts appear over and over, and it's relatively rare to find something new that hasn't yet been reported on in ten other places.

It seems to me that I used to find a lot of hidden gems by randomly roaming the web. I don't do that as much these days, but I'm going to start exploring again. The internet is a vast place, so there really isn't a good reason to get complacent.

A good tool to break out of the tyranny of the same-old-feeds is StumbleUpon. If you've never used it, it's worth a look.

The advantage of this service as opposed to, say, random web searching, is that you can select a subset of categories that interest you. Then, when you have a few spare moments and feel like exploring, you click the Stumble button (I use a FireFox toolbar) and are taken to a randomized site that falls somewhere within the range of the site categories that interest you. Sometimes the sites suck. Sometimes the sites are magnificent.

The one thing that is certain is that the service will take you to sites you may have never otherwise encountered. As a blogger, I'm often looking for something new and interesting to comment on, or looking for an interesting site or idea to share. This service is a great idea generator. It's also a good way to enjoy yourself as you explore the web ... and rediscover why it's called the World Wide Web.

So this is a call (to myself, really) to break away from the news reader more often and surf. And it's a call to refresh my feeds more often. There's a lot of content out there waiting to be discovered.

ProQuo

Wed, 01 Oct 2008 22:53:00 -0400

We get our furniture and other household goods from Hawaii this Friday. All of our stuff will finally join us here in Maryland…and I will soon once again be able to sit at a proper desk in a proper chair to update this site.

Now that we have a new mailing address, I decided to start off right by stopping the influx of junk mail to our new abode before it even starts.

I’m using a free online service (still in beta) called ProQou, a one-stop source to turn off all of those unwanted mailings.

It’s easy to use. Time will tell how well it works. If you get a lot of junk in your mailbox, check it out.

My new iPhone

Wed, 24 Sep 2008 23:04:59 -0400

Shortly before I moved from Hawaii to Maryland, a friend of mine graciously gave me his 16 GB iPhone (Edge) after he bought a new 3G model.

It had a cracked screen, but I didn’t mind. The shattered glass was mostly confined to one corner, so it wasn’t too distracting. He didn’t ask for any direct payment, only requesting that I send him a new Mac game around Christmas time when he’s deployed to Iraq (he’s a combat cameraman in the Navy).

This iPhone was unbelievably handy during our move, and I was and continue to be grateful for it (and since I didn’t buy it from Apple or AT&T, I don’t have a two-year contract, which is nice. I’m squeamish about locked-in contracts).

A couple of weeks ago, however, this iPhone started acting up. The dock connector would only work with Apple’s supplied USB cable. It would not work with third party cables, chargers, or music docking stations.

Just to see what would happen, I took it to my new local Apple store at Montgomery Mall in Maryland. I explained the problem, and the Apple Genius carefully tested it out. I was expecting to get a quote for a repair cost. I was shocked when the Apple Genius offered me a new 16GB Edge iPhone on the spot.

After he confirmed the defect, he informed me that a cracked screen is cause to void the warranty, so I really should protect it with a case (which I certainly do).

So, I now have a new (refurbished) iPhone, and I am a very happy customer.

The moral of the story: if you have an iPhone with a cracked screen that has a legitimate defect that may not be tied to dropping it, it’s worth a try to schedule an appointment with a Genius to see what happens.

My strategy was honesty, politeness, and preparedness. As I’ve read online from other iPhone users, sometimes you get lucky. Make sure you back it up before you go, as the store rep will likely want to restore the software to see if it solves the issue.

For my friend who gave me his original iPhone, thank you. I admit that I feel a bit guilty. How about two Mac games for Christmas? Stay safe.

Catching Up, Lessons Learned

Wed, 17 Sep 2008 22:37:40 -0400

Well, I'm happy to say the move is over. Before I recap some of my technology-oriented 'lessons learned' during this period of transition, I'd like to respond to some of the comments received over the past couple of months while I was not monitoring this site:

1. Reader Lek asked how to convert (or move) a site from Rapidweaver to WordPress. The only way I am aware of to do this is to manually transfer posts and comments. There are no automated ways to do it that I know of. If anyone knows of any tricks or tips in this department, please let us know.

I did, however, come across interesting threads related to MarsEdit and RapidWeaver that are worth checking out. Both threads relate to using RW for static content and another system (e.g. WordPress) for a blog on one site.

2. A couple of readers commented on the current bugginess of RapidWeaver, and reader PanicGirl noted the lack of ability to directly edit code in a RW blog. About the bugs: it does has some flaws, but I maintain it's about the easiest way to get a site up and running for people who don't want or need absolute control, but want quite a bit of flexiblity. And, no, you can't edit HTML directly in RW. It It may not be the best tool for those who want total control. For those who do want such control, RW templates are fully editable, but it takes a fair investment of time to learn how to do it.

3. PanicGirl also asked if MarsEdit is the best tool to use with WordPress, and if I'd tried MacJournal. MarsEdit is the best tool that I know of to manage my WP blog. It saves me countless hours. I haven't used MacJournal for a long while (in the days before it had this feature, back when it was donationware). Sounds like this would make a good future app comparison.

4. Reader Gary commented on my Yojimbo review, noting that worrying about potential database corruption in a SQLite database is different than actually experiencing database corruption. I haven't come across any users who actually had such corruption. My Yojimbo database has never given me any problems. Point taken.

5. I received several new app suggestions regarding the long-delayed Mac PIM review series (which I started before the move, then was forced to abandon because of the move). I'm still scratching my head a bit over the Info Manager comparison idea. All of the suggested applications are certainly worthy of review, so my challenge now is to regroup and decide how I want to tackle this comparison in the coming months.

To recap, I began a comparison between five info management apps back in May(!), but have only completed a full review of Yojimbo to date. I floundered for a while, too, on just which apps I should choose for this series. I think I may opt for more reviews, but markedly shorter reviews for each app. I'd like to spend more time discussing the range and categorization of info managers to help place them in better context, which will hopefully help to sift through the sea of choices out there for the Mac. The term 'Personal Info Manager' really doesn't cut it, as fellow blogger Alan aptly pointed out in a post on his site. Stay tuned for more on this. This topic has become a minor obsession.

6. Some other readers took the time to post some nice comments on various reviews on the site, to which I say 'thank you.' And I thank all readers for their patience during this long offline period. Curiously, my RSS subscriber base actually increased over the past two months, despite the dearth of new material. Go figure.

About the Move

Now for a few words about my move from Hawaii to Maryland. I spent the better portion of the past two months without internet access, and without my desktop Mac. Fortune smiled on me, though: right before I moved from Hawaii, a friend upgraded to the 3G iPhone and graciously gave me his 16GB 1st generation iPhone for a pittance. I've always used employer-provided cell phones, so this was the first time I actually had my own mobile device.

I can't stress how useful the iPhone has been during this period with no home, no easy internet access, and no computer. Here's what I took away from the experience:

1. My next Mac will be a Macbook Pro. I love my 24-inch iMac, but I'm now ready to sell it. Since the thing I love most about my current desktop is the large display, I will buy an affordable large display and will dock my laptop while working at home. It's a much more expensive solution, but it's worth it.

2. The iPhone Google Maps application is incredible. The cell tower triangulation employed by my 2G iPhone worked unexpectedly well. We used Maps more than any other single application during the move to get directions to potential new rental homes, to find nearby stores, and to figure out where we were. Transitioning from Oahu's few roadways to the serpentine routes of suburban DC has been jarring.

3. I missed the ability to update my podcasts. The iPhone needs the ability to download casts on the fly, without the need to tether up to iTunes. Judging from Apple's unfriendly and illogical response to the first iPhone app to offer this service, I guess we won't get this functionality any time soon. That's a shame. As many have already noted around the Macosphere, Apple's bizarre and murky iPhone application acceptance/denial policies (coupled with their lack of transparency) threaten to dissuade developers from making great apps. This anticompetitive streak is sad to see. Excellent, inventive third party apps are the soul of the iPhone platform, just as they are the soul of the Mac.

4. Cultured Code's Things for the iPhone worked well for me, but I wonder why it doesn't include the 'Areas' feature of the desktop app. Nevertheless, I relied on it to manage dozens upon dozens of tasks, and it held up beautifully. I was a bit surprised to see that Things 1.0 (desktop) now isn't due out until the Fall, but at least we have a very good Beta. Odd, though, that Things for the iPhone rolled out for $9.99 right from the start.

5. Evernote's iPhone app also served us well. We used this app to store all of our critical data (airplane, hotel, and car reservation confirmations, etc.) for quick and easy access. I have no real complaints about it. It did what I needed it to do. Still, I would love to see Yojimbo compete in this arena. I'm not willing to shell out $30 for the limited functionality of Webjimbo.

6. Agile Web Solution's 1Password did the job, but I was a bit frustrated by the way it opens up links within the application. I prefer to use mobile Safari. I actually think I liked the first iteration of 1Password (the web-based solution) more than I do the full-scale iPhone app, simply because I often surf to a site in Safari, then realize I need a password. In such a case, it's inconvenient to have to exit Safari, start up 1Password, then load the page again within 1Password.

7. The AT&T network is surprisingly spotty. In our new home, I can't get a decent signal ... yet my wife can get a great signal on her cheap T-Mobile pay-as-you-go phone. I expected the iPhone to have a better signal in most locations, but that hasn't been my experience.

8. I downloaded WordPress for the iPhone before I packed up my desktop, but I have yet to use it. The problem is one of ease of use: I just can't see myself typing a post on that little touchscreen. I'm awaiting a bluetooth-enabled mini keyboard.

9. I'd like to add my voice to the choir regarding the lack of cut and paste on the iPhone. It's a basic, essential feature and I'm dumbfounded that we still don't have it at version 2.1.

That's about it for now. It's good to be back.

LibraryThing and Delicious Library

Tue, 12 Aug 2008 21:07:40 -0400

Today is the Ides of March, the day of Julius Caesar's untimely demise in 44 B.C. What's does this have to do with the Mac?

Well, I first thought of Caesar. Then I thought of Colleen McCullough's excellent Masters of Rome historical fiction series, which I recently finished reading. That got me thinking about books in general. Then I thought about Delicious Library and LibraryThing, two excellent bookish tools you can use on your Mac. Hence, this post.

Delicious Library

Delicious Library, from Delicious Monster, is a cataloguing tool that is perhaps the most ingenious use of the Mac's built-in iSight I've seen. Scan the barcodes of your books with your iSight (or any webcam or connected FireWire digital video camera) to create a digital catalog. Then browse through your new digital collection. You can synch up your catalog with your iPod, print out your catalog, and get personalized recommendations based on your collection. If you regularly lend out your books to friends, you can use the tool's loan management system to keep track of who has what. I can't put my finger on it, but I find it oddly enjoyable to scan barcodes on my Mac. Beyond being fun to use, it's a great inventory tool.

LibraryThing

LibraryThing is a web-based social 'book club' with a user-based catalogue of 24,000,000 books and growing. Wow. Create a free account to get started, enter some books from your library, write a book review, join a discussion group, get some recommendations based on your catalog. You can choose to add just a few books that you most recently read, or enter your entire library (if you enter more than 200 books, you will need to pay a modest fee). Or just surf around to see what others are reading. I could spend days on this page alone. The strength of this tool is its depth of information: pick a title and check out the book info and social info pages to see what I mean. I don't think you'll find better, non-commercial info about a book anywhere on the web. If you really like books, you owe it to yourself to check this out. It's a great discovery tool.

More Connections

By the way, the series of connections that led to this post led me to think of James Burke. I used to love reading his Connections column in Scientific American (he is probably most well-known for his excellent BBC television series). Burke specializes in tracing the interconnectivity of things: how events and inventions in the distant past lead up to the modern day. The connections he makes can be surprising (an example from the TV series: Burke shows how a test of gold’s purity 2500 years ago leads to the atomic bomb).

Check out the James Burke Institute Knowledge Web project — I've had this site bookmarked for years awaiting it's launch. From the Knowledge Web site: "it will soon be an interactive space on the web where students, teachers, and other knowledge seekers can explore information in a highly interconnected, holistic way that allows for an almost infinite number of paths of exploration among people, places, things, and events."

Ubiquitous Data

Sat, 21 Jun 2008 18:03:07 -0400

I’m on the road this week in Washington, DC. Away from my desktop Mac, I’ve been thinking about data synchronization and the cost we should expect to pay for it.

It seems that everyone is coming out with syncing solutions, and most of these solutions include web-based access to data. And soon, we can expect a flood of iPhone/Touch applications — many of which will be modified versions of traditional desktop Mac apps. We’re on the verge of a significant evolution in data synching and universal data presence.

On that note, I want to point out that NetNewsWire, the popular RSS reader, now offers online syncing. This update came out last month, but this is the first opportunity I’ve had to test it out on the road. It works well. It allows me to easily access my RSS feeds, whether on my iPod Touch or on the PC laptop I’m using (under protest) for work. While there are many RSS solutions out there, the free NetNewsWire is one of the best. The addition of syncing means that I can manage and maintain my RSS feeds from any location.

It’s no stretch of imagination to see that seamless synced data is the future, and that this future is coming fast. What I’m talking about is ubiquitous information — the ability to access all of one’s important data anywhere, anytime, from any platform.

While many services are heading in this direction, few yet do it with real style. NetNewsWire offers a good start. It will be better when there the NNW developers come up with a customized iPhone/Touch app in addition to a web-based solution. I’m confident it’s coming.

My suspicion is that we’ll soon look back at this period in personal computing within a couple of years and smile at what we used to put up with: the now-defunct .Mac, Google apps, and the plethora of other syncing services we now enjoy will soon seem quite primitive.

Evernote is a good example of where we’re heading. It’s a great app and offers very good cross-platform access to your data, but a year from now I venture that the only thing that will make Evernote stand out from the crowd will be stellar Optical Character Recognition (Evernote’s OCR is quite remarkable. Take a snapshot of some text, and it is quickly transformed into fully-searchable text). However, Evernote’s ability to sync data in the ‘cloud’ and serve it up on the web or on multiple installations of the app across platforms will be old hat.

Soon we’ll enjoy the ability to access our data everywhere, anywhere, on any platform, whether on or offline — that’s the promise, and it’s coming very soon. A year from now, we will demand it.

But what exactly should we expect? Web-based access is nice, but dedicated sister apps for our iPhone/Touch is even better. This is surely in our future, but at what cost?

I’ve been closely following the development of Cultured Code’s Things, an excellent task manager coming soon for the Mac. Concurrently with the creation of this app, the creators of Things are developing an iPhone/iPod Touch application dubbed ‘Things touch.’ It’s going to be good. Things for the Mac is due out in the Summer; Things touch for the iPhone/Touch will hopefully come out at the same time.

But what I’m wondering is this: will we be charged for different versions of the same application? In other words, if I buy Things 1.0 for the Mac, will I also have to buy Things for the iPhone/Touch for $9.99 (which seems to be a magic price point at this time). I’m guessing we will, and I say we shouldn’t complain too much.

Developing for the iPhone/Touch isn’t a matter of a simple port of a Mac app, or it shouldn’t be. It is about developing a unique user interface customized to this extraordinary mobile platform. It’s about minimalism. It’s about elegance. These considerations entail many design decisions and a lot of extra coding. Cultured Code’s blog for Things development is an excellent place to view a behind-the-scenes view of how difficult this can be for a well-thought out app. Check it out.

I initially thought that I would prefer to pay one price for an application, and that price would include a license for the mobile version of the app for the web and for the iPhone/Touch. However, I now see that this really wouldn’t work. If you don’t have a Touch or an iPhone, you clearly wouldn’t want to pay a higher cost for a version of the app you don’t intend to use.

But what about web-based access to your data in a given app? Should that be a free addition or an additional cost? NetNewsWire offers their reader and web-based access/syncing for free. Yojimbo, on the other hand, offers no web-based access. You need to buy Yojimbo for $39. You can get web-based access to your data only if you buy Webjimbo for an additional $30 (an application which is made by a different company). Should I pay a lump sum of $70 for a desktop app with web access for a product like Yojimbo? I don’t think many will choose this option. I will not. In the case of Yojimbo, I’d like to see them either buy out Webjimbo and roll out their own solution. I’d also like to see them make their own iPhone/Touch app to access Yojimbo data on-the-go. I hope this is in the works.

This example hints at what I’d like to see. In short, my preferred future looks like this: Desktop data-centric apps (e.g., Personal Info Managers , Task Managers) offer desktop and web-access version of their apps for one price. I think we should start to expect web-based access for many of the applications we buy and use on the Mac as part of a standard license fee. For the custom app designed for the iPhone/Touch, $9.99 is a good price point that I’d be willing to pay.

What’s clear is that ubiquitous data access is on the way. Pricing schemes for multi-point, ‘anywhere access’ apps continue to develop and mature. It will be interesting to see what model works best.

We’ll soon see. My hope is that the iPhone (and perhaps the newly-launched MobileMe — the .Mac replacement) will drive a new revolution towards elegant data ubiquity.

Post Script: I’m posting these comments in a hotel room using Wordpress’ web access on a PC laptop. As I’m pressed for time, I’m not adding links. I don’t have the time. It’s a testament to MarsEdit, TextMate and TextExpander — three stellar Mac applications — that I would add links if I had a Mac laptop on-hand. On my PC, it would be too painful and time-intensive.

P.P.S. Look for the next installment in the long-delayed PIM review sometime next week once I get back to Hawaii. I’ll next look at DevonThink Personal. I’ll also be commenting on the minor controversies surrounding my inclusion of VooDooPad in my review series. The sneak-peek: I’m keeping VooDooPad, but I’m adding an extra Personal Information Manager to the series. I’ll explain my decision soon, as well.

The Phoenix has Landed

Mon, 26 May 2008 23:35:37 -0400

Congratulations to the team behind the successful landing of NASA’s Phoenix Mars Lander this weekend. In the coming months, the Lander will send back data that will hopefully answer questions about the past and present climate of Mars, the Martian arctic’s ability to support life and the history of water on the planet.

Here are some different ways you can follow the Mission on your Mac:

1. Phoenix Mars Mission website

This site is, as you would expect, the primary source for the latest images, video, news. There is some great blog content here, too. As an aside, check out this CIO article about the behind-the-scenes challenge of serving up web content for the mission in near-real time to tens of thousands of people at once. It’s especially impressive considering that the imagery content is streaming in from millions of miles away.

2. Twitter with the Phoenix

Yes, even the Phoenix Mars Lander has a Twitter account. This is a convenient way to get regular updates — and the spacecraft is even responding to user questions (the tweets are written in the first ‘person’).

3. Visit the Mission on Second Life

And, yes, there’s also a Second Life site for the Mission.

4. Mac screensaver, widget

You can download a couple of Mac freebies over at the Phoenix Mars Mission site. The Mac screensaver features current imagery that auto-updates each time it is launched. The widget provides current Martian weather data.

5. Get the iTunes podcast

There’s also a Phoenix Mars Mission podcast hosted by the University of Arizona. This is the first time a public university has led a Mars mission.

I’ll leave you with an interesting fact: there is a DVD fastened with Velcro to the Phoenix Mars Lander. It’s called Vision of Mars, and it’s a compendium of Mars-related text, art, and radio broadcasts from the 19th and 20th century compiled by the Planetary Society. It also contains 250,000 names of Society members and space exploration enthusiasts. According to the Society, it’s “a message from our world to future human inhabitants of Mars.” The disc, billed as the ‘first library on Mars,’ is reportedly the most expensive DVD ever made. It’s comprised of silicon glass and is designed to last for 500 years.

If it were up to me, I would have attached a Nintendo Wii.

Random Bits

Sat, 24 May 2008 19:15:14 -0400

If you've been following the PIM series here, you know that I recently delayed my reviews because the Worldwide Developers Conference is just around the corner (a time of year when many Mac apps are updated). But I have a confession to make. This delay is also a convenient excuse! I haven't had time to devote my energies to the PIM review series over the past couple of weeks, and this offered a valid reason to postpone. With the recent update of two of the five apps in this review series (Together and EagleFiler), I plan to be back with the next review soon. I may change the order of the reviews and start with the recently-updated apps as a precaution.

Speaking of the PIM reviews, there has been an interesting development regarding this series: Alan Schmitt of Metadata posted a very well-thought out argument that VooDooPad shouldn't be part of this review series since it's a fundamentally different sort of application. Alan makes a distinction between PIMs as data organizers and PIMs as data creation tools: while the former is focused on manipulation of metadata, the latter is focused on manipulation of data. I think this is an excellent point. What I'm thinking about now is how the various Mac info managers fit on the creation vs. organization spectrum. I'll post my thoughts soon.

Meanwhile, here's a short round up of odds and ends that recently caught my interest around the Macosphere.

1. Get Satisfaction

Get Satisfaction is a community-driven customer service site with an aim to create new and better connections between companies and users. It's a place to get tech support, a place to gripe about a product or service, a place to interact with employees from a company, and a place to share ideas. For companies, it's a great way to manage tech support and directly engage with customers (and it's free). For customers like you and me, it's a very interactive and interesting way to get help with an app or service (or just to monitor what people are saying). I also like the newly-added 'Overheard' feature on Get Satisfaction, which allows companies to track what people are saying about them in the Twittersphere. It's an interesting way to view a narrow segment of Twitter posts. It's also a novel way to generate tips and ideas for posts for bloggers (for instance, I can monitor the worldwide Twitter stream of all posts that mention Apple). I have the sense that Get Satisfaction is a harbinger of things to come as social networking/microblogging evolves and matures. It's a great tool that is worth your time to check out. Let's count down the days until it's bought by Google.

2. Alternative Twitter Views

I'm still adjusting to the Twitter phenomenon. The best description of it I've heard so far comes from Adam Christianson of the MacCast, who noted it's like iChat without the commitment. I like that. At any rate, here are a couple of interesting sites that provide alternative views of the Twitter stream. The first, twittervision, is a mash-up of Google Maps and Twitter. As you might expect, it displays Twitter posts in realtime on a world map. The second, Firehose, presents a realtime Twitter timeline. These sites aren't particularly useful, but they are interesting. The Firehose stream is particularly mesmerizing.

3. Delicious Library 2 Nears Release

The developer of Delicious Library, the barcode-friendly media cataloguing tool, announced the availability of a Beta download of version 2.0 yesterday via a Twitter post. If you buy the current version of DL (1.6.6), you will get the 2.0 upgrade for free. If you've never tried DL, download the trial and check it out. It's the slickest use of the built-in iSight camera that I've seen. Note that the 2.0 Beta is optimized for OS X Leopard 10.5.3, which has not yet been released.

4. Ready-Set-Do! GTD App Updated

Ready-Set-Do!, a Getting Things Done workflow app, updated to 1.3 recently. This isn't as much an application as it is a cleverly packaged set of Applescripts that allow you to manage the files on your Mac using GTD methodology. From what I've read, this app is for people who really grok the GTD process. It appears to be most similar to Midnight Inbox, in that it aims to serve as a GTD command post to manages all the files on your Mac by creating alias links (in other words, files are not actually moved around, they are only referenced and managed through the Ready-Set-Do! interface). Interesting idea.

5. Links for web developers

I'm kind of tired of 'top ten' style lists, but blogwell.com's 100+ Resources for Web Developers is a good reference and summary.

6. Graffletopia

If you use OmniGraffle, you must check out Graffletopia. Here, you can choose from over 300,000 free stencils to use in your OmniGraffle project. If you're unfamiliar with OmniGraffle, it's a tool with which you can create diagrams. If you peruse through some of the Graffletopia styles, you will quickly get a sense of just how useful this tool can be.

PIM review delay

Sun, 18 May 2008 18:07:28 -0400

NOTE: (Dec. 2009) This series is back. Check it out.

Last week, Reinvented Software released Together 2.1, a very substantial upgrade from version 2.0 (which I was planning to review).

This release highlighted the problem with reviewing a series of Mac applications right before the Apple Worldwide Developers Conference in June: there's a strong possibility that some of the other apps I plan to review may also be upgraded at or around this event. The moral of this story is that it's best not to start a review series right before WWDC. Bad planning on my part. So, I've decided to postpone the PIM review series until mid-June to ensure I focus my attentions on the latest and greatest.

One final note: I received some feedback on my Yojimbo review from a developer at Bare Bones Software. I've posted it as a comment to the review if you're interested.

Microsoft Launches WorldWide Telescope

Tue, 13 May 2008 03:52:45 -0400

I just spent an hour playing with Microsoft’s just-released WorldWide Telescope. At first glance, you may dismiss this is as just another space simulator like Starry Night, Stellarium, Celestia, or Google Earth. However, I think it will stand on its own as a unique and extraordinary offering.

WWT allows you to surf around the galaxy, seamlessly viewing stitched images from our civilization’s best telescopes. Panning and zooming around the galaxy is exceptionally fluid — faster and more immersive than other offerings I’ve seen. The technology behind this is Microsoft’s new high-performance “Visual Experience Engine.”

As one not ordinarily impressed by Microsoft products, I have to say that I really like WWT. The navigation controls are easy to use. The imagery is incredible. As you’re sailing along, the thumbnails along the bottom of the screen instantly update to show you what’s in the neighborhood. You can change views on the fly to look at galaxies, constellations, and other formations at different wavelengths. Overall, you get a sense of where you are in the universe better than other tools I’ve used. One other feature that stands out: slick multimedia guided tours from experts and enthusiasts — and you can create your own tour, too.

I’m always happy to see a new, free astronomy tool for the public. This is certainly a great addition. The only bad news is that it’s Windows-only.

I thought I wouldn’t get the chance to test this package out given the minimum system requirements to run WWT on your Mac:

- Microsoft® XP SP2 (minimum), Windows® Vista® (recommended) with BootCamp - Mac with Intel Core 2 Duo (2.2 GHz or faster) processor recommended - 1 gigabyte (GB) of RAM; 2 GB RAM recommended - NVIDIA GeForce 8600M GT graphics card with 128-MB SDRAM or recommended - HFS+ hard disk format (also known as Mac OS® Extended or HFS Plus) and 10 GB of available hard disk space - 1440 x 900 or higher-resolution monitor

I don't have Windows on BootCamp, but I do have VMWare Fusion 2.0 Beta. My Mac isn't quite 2.2 GHz. But I decided to try it out anyway. After some wrangling, I got it to work. Here's what I'm running:

- MS XP Home Edition SP2 on VMWare Fusion - 24-inch iMac Core 2 Duo/2.16GHz/2MB RAM running Mac OS X 10.5.2 - VMWare Fusion 2.0 Beta (Settings: 2 virtual processors, 1120 MB RAM, Accelerated 3D graphics enabled)

This worked well for me, with a few caveats: I experienced video and audio stutters when clicking on an object for 'more information' or when starting up a tour. I also found the tours played back much more smoothly (with better image quality) after I let them play through once, and then played them again. I also had to reboot after I was finished running the application through VMWare — my Mac was quite sluggish afterwards. Not bad trade-offs, all things considered. One note: I tried cranking up the alloted RAM for my virtual Windows installation all the way up to 1830MB (VMWare's recommended max for 2GB RAM), but this did not work. I experienced severe sluggishness, probably due to memory swapping. It worked fine once I turned the RAM back to 1120MB.

I would run BootCamp, but the version of Windows I own (Home Edition) is not compatible…and I don’t want to buy a newer version of Windows. If you’re in this camp (and your Mac is as good or better than mine), this is a working alternative if you want to try out WWT. It’s worth a look. If you run Windows on BootCamp, definitely give it a try.

On Mac Organizers & WordPress

Tue, 29 Apr 2008 05:35:28 -0400

EagleFiler DevonThink Together VooDooPad Yojimbo

Coming soon: a comparison review of five top Mac information organizers...

But first, I want to say how happy I am that my offline experiment is over. The TV part was easy, since I don’t really watch TV. The Mac part was quite hard. I’m happily back online now, with no great lessons learned (other than I prefer to be connected; no great surprise there).

Now, about my impending series on Mac organizers: I agree with those of you who suggest I tackle Together (formerly known as KIT) rather than Evernote. Together is clearly in the same class as DevonThink, EagleFiler, and Yojimbo. Evernote is clearly not. Together is also quite popular, so it’s a good target for this series. Thank you to those who commented for steering me straight.

Of these apps, I have substantial experience using DevonThink and Yojimbo. This will give me a good baseline. However, I have no experience using EagleFiler and Together, so I’ve downloaded the trials to test them out. I want to use them each intensely for at least a week to give them a fair shake. I also have decided I will add VooDooPad to the mix because I use it, I really like it and it’s substantially different from the others. It deserves to be in the lineup.

Now that I have identified the five apps I wish to review, I must say that I’m still pondering how to tackle this series. I just read through some existing review series suggested by reader brab. These reviews are excellent and I highly recommend you give them a read. In fact, these posts were so informative and thoughtful that I have to take a few days to rethink how I want to approach this. I want to write something that is value-added. I don’t want to rehash what’s already out there. I want to try to take a fresh look. More to come.

2008 Mac a’hiki Tech Fest (sponsored by the Hawaii Macintosh and Apple Users' Society).

The highlight of this gathering was a keynote speech by Matt Mullenweg of WordPress.com fame. Most of his talk focused on the capabilities of WordPress, which I’m already familiar with as a WP user. I did, however learn a few interesting things:

First, WordPress is about to launch an interesting new theme called Monotone that’s geared towards displaying photos in a blog. It is interesting because it’s dynamic: the theme samples your top photo in your most recent post and automatically generates complementary colors for the layout of your page. Each time you post a new photo, your base theme colors change to match that photo. It’s a nice idea, and I expect variations on this dynamic sampling to generate more interesting themes in the future. I look forward to taking a peek at the code behind this.

Next, I learned about Gravatar.com. While I was aware of the Gravatar concept, I was unaware that WordPress hosted the Gravatar service. Apparently Automattic, Mullenweg’s WP.com company, acquired Gravatar last October. If you sign up for a Gravatar, your unique little photo will follow you around the web when you’re posting comments on any site that supports the Gravatar feature. Yet another example of how the web is turning into a more cohesive entity for the individual.

Following that, I learned of bbPress and BuddyPress — two WordPress.com offshoots. The first service is a free package for simple forum hosting. It purportedly makes setting up a forum as easy as setting up a WordPress.com site. I’m curious about how well it will integrate into a current WP installation. The second is a set of WordPress plugins (for WordPress MultiUser) which offers a very simple and easy way to transform any blog into a social network platform à la MySpace. The difference is that you don’t have to sign up for a social service with this — you create your own social center.

BuddyPress is still under construction, and Mullenweg doesn’t recommend you launch into it yet. But he said a stable package will soon be available. I like the idea of segmented user-level social networks. While it’s not a new idea, Mullenweg argued that this package will make it simple enough for anyone to create and maintain — which would be something new.

What this all added up for me was a clearer vision of how WordPress is positioning itself to lead the market with free, simple and easy to use blogging and social forum platforms in a variety of flavors. When I add up the myriad of options presented by WordPress.org, WordPress.com, WordPressMU, bbPress, and BuddyPress (all free services, by the way), I get the sense that this is developing into something very special.

I’m also struck by the aggressive development-and-release schedule of the WordPress team. That I can expect a major upgrade with significant improvements every few months is a tangible benefit that has so far kept me from leaping to another platform. I especially like that I have full access to this platform for free. Since I use the ‘.org’ version of WP, I can do whatever I like with it. I can even try to make a better commercial platform to compete with WordPress. I like the WP business model. As Mullenweg put it, anyone can use and exploit the open source WP package. It’s up to the WP.com team to make their commercial implementation of this package a top consumer choice (they make money, by the way, by offering premium upgrades).

Finally, Mullenweg showcased a site produced by Ford (yes, that Ford) on WordPress. Wow. I took one look at this site and was inspired to see if I could push my WordPress installation a bit further. I’m amazed that this site is based on WordPress. I’ve toyed with moving to a new platform (recently I tried porting this site over to Drupal — you can see the test result here), but I’m more inclined now than ever to stick with WP. Especially when I consider how much time and energy I’ve put into understanding how this package works (and how little time I have to delve into another package!).

If you’re interested in seeing Mullenweg’s talk, HMAUS is planning to post a videocast of the talk soon. As a side note, I put down five bucks on a raffle at the HMAUS event, hoping to win one of two iPod Shuffles or the Belkin USB hub. I walked away with an extra-extra large University of Hawaii football jersey and a can of Chef Boyardee Mac and Cheese. Hmm.

Going Offline for One Week

Mon, 21 Apr 2008 04:18:21 -0400

I’m pulling the plug on my computer and TV this week. I’ve been challenged by my wife to join her in National “Turn Off Week” — an annual event tied to Earth Day.

I’m not trying to make a point about society’s dependency on all things electronic. Actually, I’m quite fond of electronic gadgetry. It’s more of an experiment to see how a week unplugged affects my life. Aside from that, my wife says I won’t make it…so I naturally have to do it now.

Of course, I’ll still need to use my computer at work. My pledge, though, is to not access anything of a personal nature from the office. This won’t be easy. At home, we’re going to try to minimize use of all things electronic. Should be interesting. Fortunately, we have some good books and board games. We also plan to spend more time outdoors.

I’ll return on Apr. 28 with the first post in a new in-depth series comparing Mac information organizers. I’d like to keep the comparison to a manageable level, so I plan to review a maximum of four apps. Right now, I’m leaning towards dissecting Evernote, Yojimbo, EagleFiler, and DevonThink. However, I’m still open to suggestions if you’d like to see a particular application included in the comparison showdown.

For the first post in this series, I’ll present a broad overview of what is offered on the Mac in this category, along with a bit of commentary. I’ll also finalize the selection of four apps.

That’s all for this week. Time to power down.

Quantity vs Quality. The old Mac/PC debate

Fri, 18 Apr 2008 21:09:36 -0400

So, she’s computer-saavy and open minded about trying the Mac OS. So why doesn’t she buy one?

I have to admit that I was disappointed when she recently purchased an HP Pavilion DV740US laptop for $1149. This model came with a 1.67GHz Centrino Core Duo processor, 3GB DDR2 RAM, Windows Vista Premium, a DVD±RW/CD-RW drive with Blu-Ray read support, a 5-in-1 digital media reader, a 320GB hard drive, a TV tuner and a 17-inch screen. It has a built-in camera and wireless capability. In short, it’s designed to be an full-featured entertainment center. It weights in at 7.7 pounds.

She did take a look at the Mac options, but only considered the MacBook Pro — the 17-inch screen was a minimum requirement. But at a starting price of $1,999, the MacBook Pro was just too expensive. It also didn’t have as many features. For her, the HP model was the obvious choice. The primary user of this machine, my father, is happy with it. What’s he doing with it? Primarily surfing the web and checking emails. While he might not use a lot of the power and features of the HP, he gets a zippy machine with a big keyboard and large screen. And when he’s not using it, my mother has access to a powerful second computer in the house (her primary is a Gateway desktop).

I’ve tried to convince her to buy a Mac for years. My main points on why I feel the Mac is the best choice will be familiar to most readers of this site:

You may pay more upfront for a Mac but it’ll generally last longer. I think that most low-cost PCs are designed to be disposable, and they are generally made with cheap components. My second generation iBook G3, though, is seven years old and still going strong. Macs are generally well-crafted machines. Also note that Windows may be much more expensive than the Mac OS in the long run.

I also believe that the Mac user experience is superior thanks to the OS and the aesthetics of the hardware design (and apparently just thinking about Apple makes one more creative, which is kind of scary).

Next, I say that the extra bells and whistles of entertainment machines like the HP DV740US don’t add up to much. I think the Mac excels at honing in on the essentials that people need while steadfastly avoiding feature bloat. This is just my personal choice, but I’m wary of everything-and-the-kitchen sink PCs. In my experience, the base capabilities may appear to be great, but in reality they just don’t work that well. And they generally don’t work well together. We Mac users like to say that our machines ‘just work.’ Well, that’s because Macs just work.

Security is generally considered to be much stronger on the Mac. The main counter-argument I hear on this point is ‘Sure, but just wait until the Mac gets more popular.’ Actually, I think that’s a valid point. We shouldn’t take our relative security for granted. The Mac OS is fairly secure, but it’s far from perfect. It is, however, vastly more secure than a machine on Windows. I don’t see this changing anytime soon.

I also think that Mac software (both Apple and third-party software) is vastly superior in terms of quality, user experience, and OS integration to what you can get on a PC. This is subjective, I know. But it’s true!

Finally, the Mac is the only platform today that can (legally) run the Mac OS along with Windows and most other operating systems. And Macs Run Windows Vista Better Than PCs according to just-released Popular Mechanics test.

In the end, my arguments lost out. Here were the main points behind her HP decision:

She would love to try out the Mac OS, but she is quite content with Vista
The 17-inch screen is a must — and the Mac only offers costly options in this category
The HP offers many more features for much less money

I have to say that I understand the decision to go with HP, but I think the cost benefit of the cheaper HP will decline over time. I think you get what you pay for. However, I have nothing but anecdotal evidence to back this up. Perhaps the HP will stand the test of time just as well as a Mac, or perhaps it doesn’t matter because it’s cheap enough to be replaced without much concern in two or three years.

Despite the fact that I still haven’t persuaded her to switch, she remains very interested in the Mac OS. She noted that she would like the option to install the Mac OS on a Windows machine so she could test it out. She’s not the only one. This happens to be a current hot topic in the Mac community. For more on this, see the April 17 Macworld article, Frankenmac! What’s in a Mac clone?.

Personally, I would love to have the option to legally install Mac OS X on a PC. In fact, I would be tempted to build my own PC tower if I could run Mac OS X on it. Will Apple ever license the Mac OS to run on non-Apple computers? I doubt it, but then again I never thought I’d see Apple switch to Intel. While I’m interested in installing Mac OS X on non-Apple machines, I fear what this might do to the the OS over time. Apple’s decision to lock the Mac OS to Apple computers no doubt helps to maintain control, security and compatibility.

Of course, Apple could also add more products to their line to compete with low and mid-range PC desktops and laptops. While this would surely increase market share, would this be the beginning of the end of Apple’s distinctive quality? I think it might: these cheaper machines would logically need to integrate cheaper components to get the price down, right?

At any rate, Macs today cost a bit more. And they are not as fully-loaded as many PC offerings out on the market. For your money, you get higher-quality, well-integrated components. You get the only machine that (legally) runs the Mac OS. You get more security. You get better software. And, most importantly, you get the Mac user experience — it’s hard to explain this to PC users, but it’s an experience that is worth the price of admission.

Quantity vs. Quality? The old Mac/PC debate

Fri, 18 Apr 2008 21:07:40 -0400

I’ve convinced many people to buy a Mac over the years, but there’s one person I cannot convert. My mother refuses to go Mac. To put this in proper context, you should know that she is not a computer novice. She has no problem fixing driver problems or troubleshooting a PC. She runs several web sites. You should also know that she is not hostile to the idea of using a Mac.

So, she’s computer-saavy and open minded about trying the Mac OS. So why doesn’t she buy one?

I have to admit that I was disappointed when she recently purchased an HP Pavilion DV740US laptop for $1149. This model came with a 1.67GHz Centrino Core Duo processor, 3GB DDR2 RAM, Windows Vista Premium, a DVD±RW/CD-RW drive with Blu-Ray read support, a 5-in-1 digital media reader, a 320GB hard drive, a TV tuner and a 17-inch screen. It has a built-in camera and wireless capability. In short, it’s designed to be an full-featured entertainment center. It weights in at 7.7 pounds.

She did take a look at the Mac options, but only considered the MacBook Pro — the 17-inch screen was a minimum requirement. But at a starting price of $1,999, the MacBook Pro was just too expensive. It also didn’t have as many features. For her, the HP model was the obvious choice. The primary user of this machine, my father, is happy with it. What’s he doing with it? Primarily surfing the web and checking emails. While he might not use a lot of the power and features of the HP, he gets a zippy machine with a big keyboard and large screen. And when he’s not using it, my mother has access to a powerful second computer in the house (her primary is a Gateway desktop).

I’ve tried to convince her to buy a Mac for years. My main points on why I feel the Mac is the best choice will be familiar to most readers of this site:

You may pay more upfront for a Mac but it’ll generally last longer. I think that most low-cost PCs are designed to be disposable, and they are generally made with cheap components. My second generation iBook G3, though, is seven years old and still going strong. Macs are generally well-crafted machines. Also note that Windows may be much more expensive than the Mac OS in the long run.

I also believe that the Mac user experience is superior thanks to the OS and the aesthetics of the hardware design (and apparently just thinking about Apple makes one more creative, which is kind of scary).

Next, I say that the extra bells and whistles of entertainment machines like the HP DV740US don’t add up to much. I think the Mac excels at honing in on the essentials that people need while steadfastly avoiding feature bloat. This is just my personal choice, but I’m wary of everything-and-the-kitchen sink PCs. In my experience, the base capabilities may appear to be great, but in reality they just don’t work that well. And they generally don’t work well together. We Mac users like to say that our machines ‘just work.’ Well, that’s because Macs just work.

Security is generally considered to be much stronger on the Mac. The main counter-argument I hear on this point is ‘Sure, but just wait until the Mac gets more popular.’ Actually, I think that’s a valid point. We shouldn’t take our relative security for granted. The Mac OS is fairly secure, but it’s far from perfect. It is, however, vastly more secure than a machine on Windows. I don’t see this changing anytime soon.

I also think that Mac software (both Apple and third-party software) is vastly superior in terms of quality, user experience, and OS integration to what you can get on a PC. This is subjective, I know. But it’s true!

Finally, the Mac is the only platform today that can (legally) run the Mac OS along with Windows and most other operating systems. And Macs Run Windows Vista Better Than PCs according to just-released Popular Mechanics test.

In the end, my arguments lost out. Here were the main points behind her HP decision:

1. She would love to try out the Mac OS, but she is quite content with Vista
2. The 17-inch screen is a must — and the Mac only offers costly options in this category
3. The HP offers many more features for much less money

I have to say that I understand the decision to go with HP, but I think the cost benefit of the cheaper HP will decline over time. I think you get what you pay for. However, I have nothing but anecdotal evidence to back this up. Perhaps the HP will stand the test of time just as well as a Mac, or perhaps it doesn’t matter because it’s cheap enough to be replaced without much concern in two or three years.

Despite the fact that I still haven’t persuaded her to switch, she remains very interested in the Mac OS. She noted that she would like the option to install the Mac OS on a Windows machine so she could test it out. She’s not the only one. This happens to be a current hot topic in the Mac community. For more on this, see the April 17 Macworld article, Frankenmac! What’s in a Mac clone?.

Personally, I would love to have the option to legally install Mac OS X on a PC. In fact, I would be tempted to build my own PC tower if I could run Mac OS X on it. Will Apple ever license the Mac OS to run on non-Apple computers? I doubt it, but then again I never thought I’d see Apple switch to Intel. While I’m interested in installing Mac OS X on non-Apple machines, I fear what this might do to the the OS over time. Apple’s decision to lock the Mac OS to Apple computers no doubt helps to maintain control, security and compatibility.

Of course, Apple could also add more products to their line to compete with low and mid-range PC desktops and laptops. While this would surely increase market share, would this be the beginning of the end of Apple’s distinctive quality? I think it might: these cheaper machines would logically need to integrate cheaper components to get the price down, right?

At any rate, Macs today cost a bit more. And they are not as fully-loaded as many PC offerings out on the market. For your money, you get higher-quality, well-integrated components. You get the only machine that (legally) runs the Mac OS. You get more security. You get better software. And, most importantly, you get the Mac user experience — it’s hard to explain this to PC users, but it’s an experience that is worth the price of admission.

Affordable Tapeless Video Capture

Wed, 16 Apr 2008 02:38:44 -0400

Here's the second post from guest contributor Brandon who is currently attending the National Association of Broadcaster's annual convention. Today's topic is about tapeless video acquisition and how this tech is starting to filter down to consumer cameras. There are also many good tips here for those looking to buy a video camera. Enjoy.

"Day two of NAB 2008 found me exploring yet another hall of the Las Vegas convention center. I know you’re eagerly waiting to find out what cool stuff I found but, unfortunately, there was nothing of direct Mac relevance. Everything I found today was geared (and priced) directly toward the professional video market.

To be honest, I spent the better part of the day evaluating industrial gear cases, and I just don’t think you’d find it that interesting. Unless of course, you’re willing to spend $600 on a camera case… No? Ok, then. In the interest of keeping fresh material coming in, I thought I’d talk a little about one of the trends in professional gear that is making good progress on it’s way down from the halls of NAB to the consumer market: tapeless acquisition.

Tapeless acquisition is a technology that is just now really beginning to realize its potential. A few years ago it was only available in high-end professional cameras. We’re talking cameras that cost more than the gross national products of many small South American countries. More recently, though, the technology has found it’s way into lower-end field cameras such as Panasonic’s P2 and Sony’s XDCAM lines. These are the cameras that serve as the primary tools of documentary crews, independent video journalists and anyone else who needs to move fast and shoot broadcast-quality footage. Essentially, they are BMWs compared to the higher-end ‘Ferraris’ of the camera world. The good news this year is that we’re beginning to see pro technology (such as quality tapeless acquisition) filter down to the consumer level at a Chevrolet price point!

So what does this mean for you? No more spending $5 for a single 60-minute DV cassette. Great! But wait, there’s always a catch isn’t there? Let’s take the JVC Everio line as an example. These cameras can store up to 37.5 hours of standard definition footage onto their 30GB hard drives, so the issue is not how much drive space you will need.

The first major issue is the compression used to obtain that very tempting specification. A great number of internet reviews of the Everio line indicate that the video produced is soft and exhibits obvious artifacts. This is not exactly what I would like to see in my preserved-for-posterity memories. The other issue is compatibility for playback and editing on your computer. Unless you intend to use the bundled proprietary software to chop your precious memories into bite-sized YouTube morsels, you’ll need to carefully check the compatibility of the camera with your editing software before purchasing.

For the readers of this site, you should know that the JVC cameras don’t bundle any Mac love. While the JVC website states that “third-party software is available for Macintosh,” I spent nearly 15 minutes (all my ADD would allow) searching for exactly what “third-party software” was available. Guess what…I need to keep looking. Now, in fairness to the little Everios, every report I’ve read indicates that the ‘direct from camera to DVD burner’ feature worked simply and flawlessly — but that really takes the fun out of the whole process.

While I’ve picked on JVC cameras here, these are issues that should be considered and researched when considering offerings from any of the major manufacturers.

But let’s get back to the main benefit of tapeless acquisition. No capturing tapes! It’s really that simple. Not only do you no longer need to buy the expensive little things, you don’t have to spend all that time capturing them into the computer in order to work on your upcoming Academy Award-nominated cinematography. Assuming you do your research and get yourself a great little camera that works perfectly with your Mac, transferring video from you camera will be as simple as copying files from a thumb drive. If your camera is really cool, it will even utilize super-secret CIA scene detection technology to break your happy little trip to the zoo into distinct clips of monkeys, panda bears and tourists falling into the polar bear pit. You may not realize now how great of a time saver this is, but it is. Put it this way: the pros utilize modern indentured servitude (interns) so they don’t have to do it themselves. Most of us have to do it ourselves.

In summary: do your homework. Look for documented compatibility with your Mac and software. Pay attention to the little stickers that tell you what size CCD the camera has; more megapixels + bigger CCD = higher quality video. HD is cheap — and all HD cameras should give you the option to shoot standard definition as well, so look for HDV or AVCHD format cameras. Finally, be sure to buy a case to protect your investment…and remember: with video gear you really do get what you pay for."

Radiolab: top iTunes Podcast

Thu, 10 Apr 2008 03:54:37 -0400

Here’s one more audio-related post. I suppose it’s now officially ‘audio week’ on this site (this wasn’t planned, but I’m on a roll).

I just listened to the latest episode of a my favorite radio show. The topic: an exploration of the relationship between biology and human engineering. Sound boring? Not interested in science? Listen to this show before you make up your mind. This just might be the best radio program in America. It’s Radiolab from WNYC in New York.

Of the many things that make this show special, the most apparent to me is the production quality. It’s not over-produced. It’s more about how cohesive and engaging the stories are in each episode. You know when you see a really great documentary or movie that just grabs you? The kind of show that draws you in? When you lose track of time? Radiolab is like that — for your ears.

What makes the show stand out? It’s hard to pinpoint. It has an experimental edge to it. They do things that I’ve never heard before on other ‘educational’ shows. They interview people (just like any other radio show), but the way they integrate the interview can be quite jarring and unexpected. Example: they often let the interviewee introduce him or herself — interviewers for radio/video usually ask the subject to ‘state your name and title.’ This typically never airs. It’s a method to ensure that the hosts get the name and title correct. On Radiolab, they often use this pre-interview audio to introduce the subject expert. This wouldn’t work if they did it every time, but my point is that they are willing to present a story in very untraditional ways.

Moreover, the storyline is sometimes nonlinear, which is relatively rare in audio stories. Interview sound clips can show up again later for effect (for humor, for emphasis). They also create and embed really interesting sound effects to illustrate visual elements. Some work, some don’t. It’s always entertaining and usually pretty funny, though. They also frequently use ambient sound to create tension, suspense and mood better than any show I’ve heard. In short, few shows know how to use sound as well as Radiolab. Few shows are as willing to push traditional boundaries to tell a story.

This experimental edge combines with the best part of the show: top-notch story telling. I don’t have much to say about this other than this: they spin a good tale. They take a potentially dry ‘science’ topic and bring it to life. They do this by finding amazingly interesting story segments.

I also think a part of what makes it work is that the co-hosts seem to genuinely like each other. They sound like they’re having a chat. It comes across so naturally, you might be fooled into thinking the show is effortless and spontaneous. That’s the kind of flow I’m talking about here — the kind you might expect in great video, but rarely find in an audio production.

I’m a big radio fan (the geeky ‘public radio’ sort of fan) and I’ve been listening to radio stories for a few decades now. I think what I’m trying to say is this: Radiolab is breaking new ground and raising the bar. It’s tossing aside traditional rules of documentary audio and opening up the medium. It’s 21st century radio. While This American Life (another amazing show) perhaps led the wave of alternative story telling and has done wonders to push the radio documentary envelope, Radiolab builds upon this. It takes it to a new creative level.

It’s worth going back in the archives to hear past shows. If you don’t, you won’t hear about fighter pilots with out of body experiences, the sound of a sleeping cat brain, the man who takes two hours to wipe his nose and thinks it only took him a moment, the guy who has had the same sound stuck in his head for over a decade, the woman who is really two women in one. In short, there are some great (and fascinating) stories to be found here.

Also check out The Ring and I: The Passion, The Myth, The Mania — it’s not a Radiolab program, but it was produced and hosted by Jad Abumrad (Radiolab co-host, co-creator). Abumrad is an outstanding storyteller — and this is one of the best audio programs I’ve ever heard. If nothing else, this show will surely answer all of those enduring questions I know you’ve had about Wagner’s Ring Cycle.

If you’re looking for a Mac connection here: Radiolab is available as a free podcast on iTunes. And the show is produced on a Mac.

You won't find this on iTunes

Tue, 08 Apr 2008 04:04:31 -0400

I like the iTunes music store as much as the next person, but the selection is poor when it comes to the ‘world music’ category.

For music that is other-than-English-language-pop (also known as ‘world,’ ‘global, or ‘international’ music — in other words, the vast majority of the music produced on this planet), you might want to try Calabashmusic.com.

The selection is outstanding, it’s DRM-free, tunes are cheap and it’s based on fair trade (50 percent of each sale goes back to the artist). For audiophiles, the sound quality is pretty good — downloads range from 160-192kbps. The files are in MP3 format so you can play them on any player. You can also return to Calabash at anytime and re-download your purchased music.

Did I mention the selection is outstanding? Calabash organizes their large music collection in two ways: browse by regions of the world or sift through scores of musical genres (Portuguese Fado, anyone? How about Afro-Peruvian?). Once you find something that interests you, try out a 60-second preview. They also offer 10 free downloads a week, which is a great way to start exploring new music.

I bring this up now because the folks over at Calabash are trying to launch a peer-to-peer microcredit program for international artists. Their goal is to raise $100,000 by May 31 so they can get it off the ground. You may have heard of Kiva.org. This is the same idea, but for struggling artists around the globe. I think it’s a great idea. Peer-to-peer microfinancing is one of the more interesting, innovative and positive things made possible by the social web.

If you love music from around the globe, also check out National Geographic’s online music section. The music content for this site is provided by Calabash, but it’s packaged a bit differently here. They strive for a more contextual, cultural focus as you might expect. Some of the content also comes from PRI (producer’s of The World, a great news program that daily highlights the global music scene, often in a political context) and Afropop Worldwide (the show that started me on my international music path back in the 1990s). One more: check out the BBC’s world music offerings.

Footnote: I love world music, but why do we have to call it ‘world music?’ Isn’t all music from this world? It makes no sense. David Byrne wrote a really good editorial way back in 1999 for the New York Times that gets to the root of the issue. It’s called ‘I Hate World Music.’

Twitter? Hmm.

Fri, 04 Apr 2008 04:24:45 -0400

Ok, I have a Twitter account now. Many people really enjoy this service, so I’m ready to give it a shot. But I have a confession: I don’t really get it.

Is this just a passing fad? Is it a revolutionary mode of communication? Or is just fun? Why should I invest the time?

An any rate, I’ve posted my first short message to tell the world what I’m up to. I have microblogged. By ‘the world’ I mean that I am currently following/followed by only two people: a friend of mine in San Diego…and Barack Obama.

Actually, I just added Obama to my list because, well, why not. He’s surely in friend-acceptance mode right now and I support his candidacy. Don’t mind getting updates about what he’s up to. And I’m sure he will eagerly read my tweet. Right.

Anyhow, I have more questions:

Why is Twitter substantively different or better than instant messaging? Why not send an email? Is it about networking? Is it about popularity? Is it about exchange of information? And here’s the real question on my mind: is there such a thing as being too connected?

I can see that what sets a microblog apart from email or chat is universal availability/viewability across time. In other words, it links ‘friends’ together with added benefits: anyone can peek in to read the posts of others (which encourages networking among like-minded people, I assume) and it’s a sort of time-logged journal. By this, I mean it’s like a shared microjournal among peers that persists in a thread across time into web eternity (I guess that’s why it’s called a microblog — no big revelations here). Is this a good thing? Maybe.

Whatever is behind this phenomenon, I’m going to try to get into the social web thing a bit more. I’m still pondering, though, the limits of sharing personal information.

Are you a Twitter user? What do you get out of it? Why do you do it?

Adobe launches free online image editor

Fri, 28 Mar 2008 04:28:07 -0400

learned that Adobe launched a public beta of Express yesterday. It’s an online photo editing application with a couple of free Gigabytes of storage. It was first demonstrated last September.

It’s pretty slick. It’ll be interesting to see how Picnik, Splashup, Snipshot, Phixr, Preloadr, and Pixenate (among other competitors in this crowded field) fare in light of this gorilla-sized competition.

I think Apple should enter the fray. I would think it would be a short leap from iPhoto and .Mac to a great web-based editing and storage solution from Cupertino. I’m guessing they wouldn’t want to make it Flash-based, though.

Why aren't more apps using LinkBack?

Fri, 21 Mar 2008 04:14:23 -0400

I just read about LinkBack, an open source framework sponsored by Nisus Software that’s been around since 2005. I guess I’m a little late to the game, but I thought I’d share it in case you’ve never heard of it. Right now, 22 applications support it.

LinkBack is best described with an example: Suppose you create a vector graphic in Lineform. Then, you drag and drop your creation into a VoodooPad document. Later, you realize you need to update the graphic. Since both apps support LinkBack, you double-click the graphic from within VoodooPad, edit it in Lineform (which opens automatically), then save it. Now your embedded VoodooPad graphic is updated.

That’s handy.

I’ve been thinking about what applications I use that support a similar sort of inter-application linking. Let’s see. I can open up and edit my iPhoto images in PhotoShop. I can use CSSEdit or TextMate to directly edit documents on the server with Transmit. And Adobe CS3 handles cross-application editing of files fairly well (within the Adobe apps, of course). That’s all I can think of.

I found two posts relating to the launch of LinkBack from March 2005. One is from TidBITS, the venerable weekly Mac newsletter that’s been around since 1990. The other is from O’Reilly’s macdevcenter.com. LinkBack launched with relative optimism. Yet I could not readily find any recent posts, reviews or otherwise about it. So why haven’t more developers integrated it into their products? Why only 22 apps after three years? Anybody?

By the way, in the post from macdevcenter.com, the author (Giles Turnbull) pointed out that one can hit ⌘-J while typing a post in MarsEdit to open up an external text editor. I did not know that. Now that I do, I’ll probably be writing all my posts in TextMate — the TextMate HTML bundle and text abilities are far more robust than MarsEdit. Of course, I could add my own Markup to MarsEdit, but I think it will just be easier (more efficient) to open it up in TextMate. I thought it was pretty cool that I learned a new tip from a three year old post.

Automator Frustration

Tue, 18 Mar 2008 05:05:48 -0400

Delicious Library (DL) and LibraryThing (LT) book catalogs. It’s really not ‘synching:’ LibraryThing can ‘synch’ only in the sense that it can compare a DL book catalog (desktop app) with the LT book catalog (web-based app) so that only new entries are imported. In other words, you can add new DL books to your LT account, but I’m not aware of a way to synch your new LT books back to your DL database. I should note that LibraryThing accepts more than just Delicious Library info. It can import from a wide variety of other web-based and desktop apps.

All things considered, I have to say that LibraryThing serves up a pretty good universal import tool (they call it, appropriately, the ‘Universal Import').

In order to save some time, I think it would be nice to automate this process. I started down this road after reader brab asked if synching between the two services was possible. I originally responded that it wasn’t possible, only to discover that LibraryThing can, in fact, import with gusto. I should have read the manual!

Then it dawned on me that this is an ideal Automator scenario: create a workflow to expedite the process of exporting Delicious Library book catalog to LibraryThing. LibraryThing accepts DL exported data, so it should be easy, right? Two hours later, and I am ready to punch the little Automator robot.

While I used Automator quite often in Tiger, this was my first use in Leopard. I don’t know if I was just tired (and I’ll try again later to see if it was me) but I did not have a pleasant experience. Automator was very quirky: the steps I created in the process worked great, at first. Then, when I saved my workflow as an application, it suddenly did not work at all.

So, I opened up the automator process as a workflow again to troubleshoot, only to discover that my workflow no longer worked. My main problem: I exported a .txt file from Delicious Library to the desktop. Then I moved that file to my /Documents folder. Then I copied that path. Then I opened up the browser to the LibraryThings import page to paste that copied path. The problem is that Automator insisted that there was an error with copying my file from the desktop to the new location. And Automator had issues with deleting the file from the /Documents folder once I was done with it. I encountered these errors even though the process worked just fine an hour earlier, and despite the fact that I had changed nothing. I was (and am) pulling my hair out. I checked the permissions of this folder, and they are correct.

I then re-created the entire workflow from scratch; still, I could not get it to work again. Sigh. This is just a simple script to export an text file from DL, copy the file name, and paste the file path into the LT web form for import. It shouldn’t take more than a few minutes.

To recap, here is the workflow in a nutshell: open DL, export the book catalog to a desired location (my desktop), move that file to new location (my /Documents folder), copy the new location path to the clipboard, open my browser to the LT import page, tab to the appropriate form field (I used tabs so it was not relative to browser window location), paste the path from the clipboard into the ‘Upload File’ field on the LT import page, then use tabs and returns to activate the form and upload the file. For the last step, I deleted the exported DL file from /Documents.

Pretty simple, or so I thought. But Automator does not like my workflow. I’ll have to try again when I have time…chances are that it’s human error. Still, I’m struck by the fact that I had a working automation an hour ago. Now, an hour later, the same workflow is broken. It’s very odd. My conclusion: Automator is billed as a tool to bring automation to ‘the rest of us.’ In general, I think it hits this target: it’s easy to use and powerful. Yet, I would like to see better hints when an error occurs. For my problem, all I am told is that there is an error with a step in the process. I don’t see any logging information to help me pinpoint why or where that error is occurring.

At any rate, once I get a working Automator workflow I’ll post it in case anyone would like to modify it for his/her use. If I can’t get it to work, I plan to find some Automator user forums to post my workflow. Perhaps then I’ll locate the problem.

Dvorak-Qwerty support for Adobe CS

Wed, 05 Mar 2008 05:13:53 -0400

So, here’s my latest Dvorak-Qwerty keyboard support rant.

I received a very odd ‘personal’ response from an Adobe customer support representative regarding my request for Dvorak-Qwerty support for Adobe’s Creative Suite applications.

My complaint: Dvorak-Qwerty does not properly work with Adobe products.

(See my previous post for background on DQ if you have no idea what I’m talking about)

Here’s a snippet from what I wrote to Adobe about this annoying problem:

I must toggle to the QWERTY layout to use my shortcuts, then toggle back to Dvorak when I need to type. This is very annoying. Would Adobe consider posting a relatively minor update to address those users who rely on the Dvorak-Qwerty keyboard layout in Mac OS X?

They wrote back to me today (within 24 hours, as promised on their website):

I understand that you would like Adobe to post a minor update for Macintosh users who rely on Dvorak-Qwerty keyboard, as you have to continually toggle between these two keyboards in order to use it to type text and use short cut keys respectively.
I apologize for the inconvenience this has caused.

We need to inform you that Adobe® Systems continually develops new applications and improves existing products, but cannot comment on unreleased products until a press release is posted. When new releases become available, the details regarding new features and purchasing information will be posted on the Adobe Web site at the following URL: www.adobe.com

Ok. So they seem to grasp the issue, but then again … the response mimicked the phrases from my complaint so closely that it left me with the distinct impression that some sort of AI compiled and regurgitated a customized automated response based on my input. The part that annoys me most is that the automated response tries too hard to appear like it came from a real human. Or perhaps what annoys me is that it doesn’t seem like it came from a real human, but Adobe would like me to feel as if it did.

I can’t say that I expect to see a software update from Adobe that addresses my issue anytime soon. I’m guessing there aren’t too many users out there who suffer from lousy DQ support (and it’s not just Adobe products that lack DQ support), and I’m assuming that the Adobe user base is so massive and the number of suggestions to improve their software are so many that my little complaint may be backlogged until Adobe CS 10.

It’s nice that Adobe has a system in place to so quickly respond to a customer input. I bet a lot of R&D went into this auto-rapid-super-friendly-personalized response system. Still, it raises a larger philosophical question about automated, rapid customer support. Is a quick reply better than a delayed reply (or no reply at all) if it is canned and impersonal? Is it actually worse if it’s canned and impersonal and it attempts to be personalized in a very fake way?

In addition to the mimicry of my original complaint, the ‘personal’ message also included my name at awkward intervals throughout the response. Here’s an example:

Troy, also, please visit the following URL on the Adobe Web site for the latest customer service and technical information: [www.adobe.com](http://www.adobe.com)/support/main.html

And later on in the (relatively short) message:

Troy, the Web Support Portal Representatives are available from Monday to Friday.

I'm convinced that a human would not reference my first name repeatedly in such an awkward manner.

The Adobe response was signed by ‘Victor M.’ of Adobe Customer Service. I’m sure that Victor M. exists, but he surely would not have typed out such a weird response to a customer. I really wouldn’t expect a human to type out a detailed response within 24 hours from such a massive company. It had to be a generated response. So what’s my point? If Adobe is committed to a personalized, rapid customer response, I would rather receive a message that said:

'Hi Troy, we get a bazillion comments and suggestions every week. We got your message. A real human will read it. We will consider your input.'

A week or two later, perhaps I would get a message that said:

'Hey Troy, We read your input. We understand that you've submitted a feature request about our support for Dvorak-Qwerty. It may be part of a future Adobe release, but we can't make any promises. We'll do our best. We're considering it. Really. Please understand that we have a bazillion other feature requests already in the queue, so your input will be addressed in the order it was received since we've determined that it's not a critical application error.'

Maybe it's just me, but I'd rather see a response like that. To be fair, perhaps the response I received wasn't automated. Perhaps Victor M. used creative cut-n-paste to respond to my query. Still, it seemed disingenuous; it seemed like a cookie-cutter response cloaked in a 'personalized' message. It seemed, in other words, automated in the worst way.

If any of you reading this are Dvorak typists who use QWERTY shortcuts (and use Adobe apps), please consider dropping them a note. Maybe all ten of us will get them to consider updating their software…

Get your Mac ready for the Lunar Eclipse

Wed, 20 Feb 2008 03:38:44 -0400

If the skies are clear where you live tomorrow night (or tonight, depending on your time zone), don’t miss your chance to witness the last lunar eclipse until Dec. 2010.

Here in Hawaii, I’ll be heading out to the beach around 11 p.m. While I won’t be bringing my Mac with me, this event marks a great occasion to highlight a few of the astronomy programs available for OS X. These tools are excellent teaching aids and are just plain enjoyable. If you don’t have a Mac, no worries: each of these apps run on Mac, Windows, and Linux.

If you go outside to watch for the eclipse, keep an eye out for Saturn (if you have a telescope the rings will be visible) and Regulus (the 22nd brightest star in the night sky, in the Leo constellation).

Saturn and Regulus will be the brightest points in the sky nearest to the eclipsed moon. Exactly where they will appear relative to you, of course, will depend on your location and the time you go outside to have a look — but they will appear to be close to the moon.

Cloudy out? View the solar system on your Mac

1. Stellarium — Free. This planetarium application specializes on views of the sky from an earthly perspective. Enter your coordinates to see what's going on in your sky on a given night. This is my app of choice for casual desktop sky-gazing; it's also a great learning aid. I enjoy setting the program to fast-forward so I can watch the sky come to life in quicktime. There are many user-contributed scripts available to enhance your Stellarium experience which make an already interesting program even more engaging. This is a great program to keep on your Mac for those times when you want to quickly identify a star or constellation.

Google Earth — Free. It isn’t just for earth-browsing any more. Check out the ‘Sky’ view mode for a full-featured astronomy package chock full of user-contributed goodness. I’ve lost many hours engrossed in the ‘Sky’ view; this Google Earth expansion is still a pretty new feature, but it keeps getting better and better.
Celestia — Free. Celestia doesn’t confine you to viewing stars from an earth-bound perspective. You are free to fly around the visible universe in dizzying three dimensions. There are many, many expansions available for Celestia that make it even more fun and valuable as a learning tool. The one thing about Celestia is that it’s not quite as easy to use as the other programs; still, it’s an amazing tool with a dedicated user base and it’s a joy to use.
Starry Night — Expensive. I own an old Mac OS 9 version of Starry Night Pro and I still use it on my old iBook G4 in Classic mode (note that Classic only runs on Tiger and earlier versions of Mac OS X). It’s come a long way since then and is worth checking out if you really enjoy astronomy and want a feature-rich package with many great animations and photo-realistic imagery. Even the old version of Starry Night that I own is visually very beautiful. It’s a great teaching aid to view the solar system in motion from any perspective, watch eclipses, find satellites, view the earth from distant planets, and more. If you go for the Pro package, you can hook up your Mac to your telescope to track distant objects. My only problem with Starry Night is that it seems to have gone overboard a bit with commercialization — there are now at least six SN packages to choose from, and all of them are pricey.

My favorite experience with Starry Night? Heading out in a canoe late at night with my old iBook back in my home state of Maine on Nicatous Lake (far, far away from any light pollution), turning on Starry Night’s ‘night vision mode’ and spending a few hours looking up at the sky. Note that this is only enjoyable in the summer while doused with about one gallon of bug spray to keep the mosquitos away.

1Password Customer Service

Tue, 12 Feb 2008 12:28:33 -0400

This is a quick note about an experience I recently had with customer support from Agile Web Solutions, the creators of 1Password.

I’m not going to review this application — there are already hundreds of available online comments and reviews. Suffice it to say that I’ve come to depend on 1Password so much that I recently decided to upgrade my family license (good for three Macs) to the Small Business package (good for five Macs).

I emailed the company with my request and received a response within the hour. I was naturally pleased to get such a rapid reply. I was doubly surprised because I sent the request late in the evening from my home in Hawaii; I’m accustomed to waiting until the next business day (when North America is awake) for customer service. But that’s not the amazing part.

Here’s a clip from the message I received from a man named James in Australia, identified as a ‘passionate 1Password user:’

“Since the upgrade is not automatic, I have gone ahead and updated your license to a Small Business license and sent it in a separate email. I trust you will make the payment, so I don’t want to make you wait."

I then received my license moments later.

This struck me as a particularly generous and trusting thing to do in this day and age, and it was much appreciated. So, I want to thank the 1Password team for the stellar service. This transaction served as a fresh reminder of why I feel like I am part of a community as a Mac user.

The 'Pacific Solution' is over

Fri, 08 Feb 2008 04:33:01 -0400

This post has nothing to do with the Mac, but I wanted to comment on it because I think it’s good news. Today, the final group of asylum seekers stranded on the tiny island nation of Nauru were flown to Australia. This marks the end of Australia’s controversial immigration policy known as the ‘Pacific Solution.’

Never heard of Nauru? It’s the smallest republic in the world. Listen to this Dec. 2003 episode of ‘This American Life’ (re-broadcast in Dec. 2007). This is certainly one of the most bizarre places on the earth. The story about Nauru is the second Act in this episode.

By the way, the final segment in my six-part series comparing GTD-based task manager apps for the Mac will be out this weekend. I hope it will serve as a helpful guide for those of you trying to decide between iGTD, OmniFocus, Midnight Inbox, and Things. Happy Lunar New Year!

A new 'Mac vs PC' perspective

Thu, 07 Feb 2008 04:42:49 -0400

The New York Times ponders the real question one everyone’s mind: Is Obama a Mac and Clinton a PC?

More thoughts on my 16GB iPod Touch

Wed, 06 Feb 2008 02:57:27 -0400

I recently read an article about potential future growth in the iPod market centered around the Wi-Fi mobile platform introduced with the iPod Touch. Now that I have experienced Wi-Fi access in this great little handheld device, I could never go back. This is surely the future of handhelds.

I’m on week three with my new Touch, and I have to say I love it. The addition of the Mail, Notes, Maps, and Safari browser is fantastic. It’s utterly transformed how I use my iPod. I can’t wait to see what the independent Mac software community comes up with to make this even a better device once Apple releases the software development kit later this month.

However, there is one thing that really bugs me about my new iPod: the lack of tactile controls to play, pause, and change songs. With my old 3G iPod, I could plug it into my car stereo and change songs on the fly without looking at it. This isn’t possible now, and I’m told the iPod remote (with the built-in FM transmitter) doesn’t work with the Touch.

I’ve read that the iPod Nano Remote Control will work with the iPod Touch, but I mail-ordered a similar low-end remote before for my old iPod and it was cheap and flimsy. In fact, I ended up sending it back because it failed within a week. I need a good remote!

Now, following Apple’s announcement today, there is one more thing that bugs me about my Touch. I patiently waited for Macworld before I bought my iPod Touch explicitly to ensure Apple wasn’t about to launch an updated version with more memory. I have over 20GB of music alone. Alas, they didn’t announce anything new for the iPod line during the Expo, so I happily bought a 16GB model … confident that the next iPod Touch update would be far in the future (or at least several months away).

Now, less than three weeks after I buy my 16GB model, they announce a 32GB version for $100 more. Apple is surely aware that many people wait for Macworld before plunking down money on a new piece of Mac gear. Couldn’t they have announced this a few weeks ago during their biggest consumer show of the year? Perhaps this was a tactic to reduce their 8 and 16GB reserves. Geez. I could really use that extra space. Anyone want to buy a slightly used 16GB iPod Touch?

Apple launches 'Find Out How' site

Sat, 02 Feb 2008 06:08:34 -0400

Apple launched a new site yesterday featuring text and video help for new Mac users. It’s got me thinking about the many, many Mac-centric sites out there — the bulk of indie sites (like this one) tend to be geared towards fellow Mac geeks or, at least, those readers who are more tech-inclined.

As people migrate to the Mac platform in larger and larger numbers, there is surely a need for more basic ‘how to’ content. To this end, I’ll be exploring adding some content geared towards newer Mac users in the future.

I’m also going to get back to my long-neglected Rapid Weaver and Wordpress comparison after I complete the series on GTD-based task managers. Thanks to Google Analytics, I’ve discovered that many people are seeking out more information on this topic.

On the iPod Touch

Sat, 19 Jan 2008 03:19:04 -0400

I’ve been using Omnigroup’s OmniFocus for several weeks now to prepare for my evaluation of this task management application (part of a series). It’s quite an impressive tool. I’m ready to put my thoughts together — look for it by the end of the weekend. Meanwhile, I want to comment on the iPod Touch.

I’m going to retire my battle-worn third generation iPod this weekend. Now that the iPod Touch offers much of the same functionality as the iPhone, I’m ready to ugrade. You might wonder why I’m not going to spring for the iPhone. The main reason is cost — not the cost of the iPhone, but the cost of the AT&T service plan. The cheapest plan equates to over $700 per year. Since I don’t talk on the phone that much (and my current employer provides me with a cell phone), I’ve decided the Touch is my best bet.

The only thing I think I’ll miss is the iPhone’s ability to surf the web and check email via the AT&T EDGE network when one is not near a WiFi source. But I’m confident that WiFi access points will continue to proliferate to a degree that will make it easier and easier to connect wherever I am. If I can’t connect in some locations, no big deal. I don’t really want to be connected in all places at all times anyway! When I’m on a business trip, however, it will be a particularly nice feature to be able to browse the web, get directions, and check my mail from my hotel room or at a nearby coffee shop.

The Infamous $20 Fee

Some iPod Touch owners are expressing outrage at Apple's decision to charge $20 for a major software upgrade of the device. This upgrade, announced this week at the Macworld Expo, adds five applications (mail, notes, maps, weather, stocks) to the iPod Touch — features that have been on the iPhone from the start. For those who buy a new iPod Touch as of last Tuesday, the additional apps will be included for free.

I have mixed feelings about this. I can understand why some early adopters feel like they are getting ripped off and, in effect, penalized just for being early adopters. However, early adopters bought the Touch with full knowledge that it did not have all the software features of the iPhone. Apple never said that these features would eventually be added, although many hoped for this.

It’s not surprising that Apple opted to charge a nominal fee. The real question, I think, is if $20 is “nominal”. I’ve read that a fee of some sort is legally necessary because of the Sarbannes-Oxley Act. This Act apparently states that you can’t add new features to something that you offer at a one-time fee without charging for the additional features. The iPhone is exempt from this because users pay running fees per month for this device. But what about the Apple TV? You don’t need to pay a monthly fee for this appliance, right? Yet Apple rolled out a major software upgrade for this at Macworld as well…and they’re offering it free to all, including existing Apple TV owners. Apple should better explain their rationale for the fee decisions they have made.

Still, I think it’s not that bad of a thing. If you buy a new Mac, you get Leopard and the latest version of iLife pre-installed. But if you already owned an iMac when these updates shipped, you have to buy these upgrades. I don’t see much of a difference between this and the situation with the iPod Touch. I suppose that’s easy for me to say since I’m going to get these additional apps for free.

So the question really comes down to this: why $20? Why not $5 (or whatever the minimum is to meet business/legal requirements). Twenty dollars seems a bit inflated. One thing is clear: this is a black eye for Apple. They have not offered a clear explanation to justify the upgrade cost for the iPod Touch, so people are drawing their own conclusions and forming unfavorable opinions. The impression Apple is leaving is that they may be getting a tad greedy…and they don’t care much about early adopters (faithful consumers that Apple should want to take care of very well).

Perhaps all the bad press will lead Apple to offer a discount of some sort to those who must pay this fee, as they did for the early adopters who bought the first iPhones only to see the price of the phone drop a whopping two hundred dollars just a few weeks later. Or perhaps they will simply ignore the grumbling of a few iPod Touch owners and press on.

As Apple’s market share continues to expand, I hope they don’t lose sight of what makes them special. I’d hate to see them become more like, er, that other company that sells PC operating systems.

the rainbow state

Fri, 02 Nov 2007 01:13:03 -0400

I thought I'd share a few photos taken this evening after I returned home from work. Greetings from Hawaii.

(p.s. if you click on the image you'll be taken to my flickr page)